The posting
As a Bartender, you will create memorable guest experiences through quality beverage preparation, attentive service and strong teamwork. You will develop a strong understanding of our beverage and food offerings while ensuring the bar is prepared and ready to deliver a consistently high standard of service.
Job Responsibilities
Craft the Drinks
- Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, presentation standards and guest preferences.
- Maintain good knowledge of the beverage menu, including spirits, beers, wines, champagne, cocktails and non-alcoholic selections.
- Be familiar with wines and champagne available by the glass, as well as the key selections on the wine list.
- Use the appropriate glassware, garnishes and presentation standards for each beverage.
- Maintain knowledge of the food menu, including ingredients, preparation methods and times, sauces, portion sizes, garnishes, presentation and pricing.
- Stay updated on daily specials, promotions and unavailable menu items.
- Build your understanding of cocktails, spirits and flavour profiles to confidently assist guests with their selections.
- Prepare special items and support event requirements as directed by the Captain or Manager.
Create the Experience
- Engage guests in a warm, professional and attentive manner, understand their preferences and provide suitable food and beverage recommendations.
- Recommend and upsell beverages and menu items where appropriate to enhance the guest experience.
- Respond promptly to guest requests and enquiries and seek assistance from a Captain or Manager when required.
- Stay informed of daily arrivals and departures, VIP guests, group activities and events that may be relevant to the day's operation.
- Communicate closely with Captains, Service Attendants, fellow Bartenders and Managers to ensure smooth and consistent service.
- Support fellow Bartenders, Service Attendants and other team members whenever required, particularly during busy service periods.
- Maintain a professional appearance and adhere to established grooming and uniform standards.
Run the Bar
- Maintain knowledge of the bar layout, table set-ups, operating hours and departmental service procedures.
- Prepare the bar, workstations and pantries before service, ensuring all equipment, beverages, ingredients, glassware, garnishes and supplies are ready according to business needs.
- Maintain appropriate stock levels and replenish supplies and equipment as required.
- Complete requisitions for shortages or additional items needed based on anticipated business levels.
- Keep the bar, storage areas and workstations clean, organised and properly stocked throughout the shift.
- Transport and replenish linen supplies for the bar when required.
- Use and maintain bar equipment correctly and report any defects or maintenance requirements promptly.
- Handle guest orders accurately and ensure all items are correctly entered into the InfoGenesis point-of-sale system.
- Attend daily team briefings and stay updated on specials, unavailable items and other information relevant to the day's operation.
- Perform assigned opening, closing and side duties in accordance with departmental procedures.
- Follow all departmental policies, service procedures, hygiene, safety and operational standards.
- Attend assigned meal breaks in accordance with operational requirements.
- Participate actively in team meetings, briefings and training programmes.
- Contribute to a positive and collaborative working environment and support the team in delivering consistently high service standards.
Job Requirements
Education & Certification
- Diploma in Hospitality, Tourism, Food & Beverage Management or a related discipline is an advantage.
Experience
- Minimum 1 year of bartending experience.
- Good working knowledge of spirits, cocktails, wines, beers and non-alcoholic beverages.
- Familiar with basic cocktail preparation, beverage service, glassware and garnishing standards.
- Experience in a cocktail bar, restaurant, hotel or similar hospitality environment is an advantage.
What We Look For
- Genuine interest in cocktails, spirits and the craft of bartending.
- Able to engage guests naturally and professionally and provide recommendations based on their preferences.
- Willing to learn and continuously develop beverage knowledge and bartending skills.
- Good attention to detail with the ability to work accurately and efficiently during busy service periods.
- Able to communicate effectively with guests and team members.
- Strong team player who is willing to support others during service.
- Able to stay organised, prioritise assigned tasks and follow established service procedures.
- Maintains professional conduct and adheres to established grooming and uniform standards.
- Comfortable learning and using point-of-sale systems. Experience with InfoGenesis is an advantage.
- Able to meet applicable regulatory requirements for handling and serving alcoholic beverages as part of the role.



