The posting
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Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We’re a SaaS company serving public safety agencies. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse, and we are therefore committed to fostering diversity of thought and experience within our team.
About the Role
Mark43 is expanding its sales team and looking for an enthusiastic and ambitious Strategic Account Executive to own and grow our New Jersey and Downstate New York territory. The ideal candidate is passionate about bringing the next generation of public safety technology to law enforcement and government agencies and has a strong understanding of the transformative value of enterprise SaaS solutions.
In this role, you will be responsible for developing and executing a territory strategy that drives new business across New Jersey and Downstate New York, including New York City, Long Island, and the surrounding metropolitan area. You'll partner closely with our Business Development team to identify opportunities, build relationships with key decision-makers, and guide prospective customers through complex public sector sales cycles.
Successful Strategic Account Executives at Mark43 are strategic thinkers, persistent relationship builders, and consultative sellers. You'll develop a deep understanding of the unique needs, procurement processes, and priorities of public safety agencies throughout your territory. You'll be a trusted advisor to prospective customers, helping them understand how modern, cloud-based technology can improve operations and enable first responders to better serve their communities.
What You'll Do
- Own and grow the New Jersey and Downstate New York territory, developing and executing a strategic sales plan to build pipeline, win new customers, and drive revenue growth.
- Build and maintain strong relationships with law enforcement leaders, public safety executives, government officials, and other key stakeholders across the territory.
- Lead the full sales lifecycle, from prospecting and discovery through product demonstrations, procurement, contract negotiations, and closing.
- Develop a deep understanding of Mark43's value proposition, competitive landscape, and the unique operational challenges facing public safety agencies in New Jersey and Downstate New York.
- Partner with Business Development, Marketing, Solutions Engineering, and other internal teams to identify opportunities and deliver compelling, tailored presentations of Mark43's solutions.
- Navigate complex government procurement processes, including RFPs, budget cycles, and multi-stakeholder decision-making.
- Build and expand a strong professional network through regular in-person meetings, industry conferences, trade shows, and regional public safety events.
- Maintain accurate pipeline management, sales forecasts, and account activity in Salesforce.
- Continuously identify opportunities to improve territory performance, refine sales strategies, and accelerate growth.
What You'll Need
We're looking for an experienced public sector SaaS sales professional with 8–10 years of relevant sales experience and a proven ability to independently develop and manage a territory, build meaningful customer relationships, and close complex enterprise deals.
- Demonstrated success selling enterprise SaaS solutions to state and local government agencies, ideally within public safety or law enforcement.
- Proven track record of exceeding sales quotas, generating new business, and managing complex, multi-stakeholder sales cycles.
- Experience developing and executing territory-based sales strategies, including outbound prospecting, relationship building, and pipeline generation.
- Strong understanding of government procurement processes, budget cycles, and competitive sales environments.
- Ability to communicate the value of cloud-based SaaS solutions to both technical and non-technical audiences.
- Exceptional organizational skills and the ability to manage multiple opportunities at different stages of the sales cycle.
- Proficiency with Salesforce or similar CRM platforms, Microsoft Office, and Google Workspace.
- Willingness and ability to travel regularly throughout New Jersey and Downstate New York for customer meetings, industry events, and business development activities.
- Bachelor's degree preferred. A background in criminology, criminal justice, public safety, or direct experience working with a public safety agency is a strong plus.
People who thrive on our team also tend to share the following characteristics:
- Humble, open, and curious. You ask thoughtful questions, listen closely to customers, and are motivated by understanding and solving real problems.
- Persistent and resourceful. You thrive in complex sales environments, navigate challenges creatively, and maintain momentum through long sales cycles.
- Relationship-driven and trustworthy. You build credibility through integrity, follow-through, and a genuine commitment to helping public safety agencies succeed.
- Entrepreneurial and accountable. You take ownership of your territory, proactively identify opportunities, and are energized by building something meaningful.
What You Can Expect From Us
- Close collaboration with teams across Mark43, including Customer Success, Implementations, Operational Support, Product, and Engineering.
- Tremendous opportunities for personal and professional growth.
- The opportunity to help build and deliver mission-critical software that enables first responders to better serve their communities.
- A team that respects and embraces your ideas, expertise, and unique perspective.
- Colleagues who are motivated by pursuing excellence and making a meaningful impact.
- A workplace dedicated to supporting and improving public safety and government agencies.
Location & Travel
This is a remote-friendly, field-based role supporting New Jersey and Downstate New York. Candidates should be based within or in close proximity to the territory and be comfortable traveling regularly to meet with prospective customers, attend industry events, and build relationships throughout the region. Mark43 also maintains an office in New York City.
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.
