The posting
Job description
About Marktplaats
Marktplaats is one of the Netherlands' leading online marketplaces, helping make commerce more sustainable by giving products an extended life. With over 2.1 million buyers and sellers visiting our platform every day, around 350,000 new listings added daily and users spending an average of 22 minutes per visit, we're building a platform that people use and trust. Every connection we enable helps people save money, earn money and reduce waste. As part of Adevinta, one of Europe's leading online classifieds groups, we're building products that make buying and selling second-hand products simpler, safer and better for everyone.
This role sits within our Product & Technology function in our Amsterdam office, home to over 300 talented professionals, where cross-functional teams design, develop and scale the products that millions of users rely on every day across our Benelux marketplaces, Marktplaats and 2dehands/2ememain. This role is on the internal IT side of that function, building the platforms and automation the whole company runs on.
You'll own the IT infrastructure, SaaS ecosystem, identity and access management, and automation for ~350 colleagues, reducing manual work, optimising processes, and building a setup that scales without adding complexity. This is a hands-on role: we want IT here to work like engineering, not a support desk. AI is changing what a small IT team can do and we want to be at the front of that, not catching up. Today that means Claude, ChatGPT, and Copilot, and you'll constantly be asking where AI can take work off our plate next.
You'll join our newly formed BNL IT team of four, reporting to the Head of IT. You'll work most closely with our Service Delivery Lead, and you'll be the first dedicated platform and automation engineer here, so you help decide how this works rather than inheriting it.
What You Will Do
Automation and engineering (core focus)
- Identify manual processes and eliminate them
- Build automated workflows and integrations across our systems
- Write scripts and tooling to replace manual steps
- Design, run and improve the infrastructure our teams use to ship the things they build with AI
Cloud, infrastructure and SaaS
- Manage our cloud infrastructure and apply infrastructure-as-code
- Own the SaaS ecosystem end to end: configuration, lifecycle and integrations
- Own our AI tooling, steer where it goes next, and watch what it costs
- Keep backup, restore and monitoring in place and tested
Identity and access
- Own our identity platform, SSO, MFA and access provisioning
- Design and maintain joiner/mover/leaver workflows
Endpoints, network and support
- Manage endpoints, device management and the office network
- Act as escalation point for complex technical issues, working closely with Service Delivery
- Manage vendor escalations and SLA oversight, and support onboarding of new toolsWho You Are
Who You Are
- 8+ years in a broad IT role (IT Generalist, Systems Engineer, or similar), running and managing complex technical environments
- Hands-on experience owning an identity platform: SSO, MFA, provisioning and joiner/mover/leaver automation
- Strong experience with AWS (or similar), Terraform or IaC tooling, and CI/CD (e.g. GitHub Actions)
- Able to script and build tooling, preferably in Python
- Strong understanding of SaaS environments and networking fundamentals (TCP/IP, DNS, VPN, WiFi)
- Strong English communication skills
- Automation mindset: you actively eliminate manual work and have built integrations using APIs or workflow tools (e.g. n8n, Workato, Zapier)
- Comfortable working with non-technical colleagues and translating between business needs and technical solutions
- Excited about what AI can do for IT and have built things that show it
Bonus Points
- Dutch language is a plus
- You tinker outside work: a homelab, a side project, or a tool you couldn't leave alone
- Have run AI tools at company level, not just used them
- Have owned an entire IT estate before, in a scale-up or a small team
- Service desk or ITSM experience
Our Tech Stack
- Cloud: AWS, GCP
- Identity and access: Okta
- Automation and integration: Python, n8n, Workato, REST APIs
- Infrastructure as code and CI/CD: Terraform, GitHub, GitHub Actions
- Workplace and endpoints: Google Workspace, Slack, Workspace One
- Observability: Datadog, Grafana, Prometheus
- AI: Claude, ChatGPT, GitHub Copilot
- Containers: Docker, Kubernetes
- Network: Cisco, Ubiquiti
- ITSM: JSM, Jira
- Documentation: Confluence
This role is based out of our Amsterdam office. While we offer flexibility, we value in-person collaboration and encourage our teams to spend regular time in the office.
Want to learn more about life at Marktplaats? Visit our Careers page to explore our culture, benefits and what it's like to work with us.
Our DNA
Our culture is built on these five principles, shaping how we work together, build products and create value for our customers. 🛠️ Ownership: We take ownership, step in where needed and make things happen. 🤝 Engagement: We show up for each other, build meaningful connections, celebrate success and enjoy the ride together. ❤️ Customer Focus: We put our customers at the heart of our decisions, back our ideas with data and deliver value that makes a difference. ⚡Execution: We move with purpose, challenge ideas respectfully, act with confidence and deliver at pace. 💡Curiosity: We ask questions, challenge the status quo, embrace learning and turn insights into better decisions.
Equal Opportunity Statement
Marktplaats is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. If you feel you don’t meet all of the listed requirements but are still excited about this role, we encourage you to apply anyway! Research shows that candidates from underrepresented groups sometimes self-select out, we’re interested in your potential as much as your experience.
