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Open nowPosted 130 days ago

IT Specialist (FT)

Marrakech68 open roles

Where
Woodbridge, CT 06525, USA
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Your applicationOpen nowIT Specialist (FT)Marrakech · Woodbridge, CT 06525, USA

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 130 days ago

The posting

Hands-on IT role in a cloud-first environment (Intune, Microsoft 365). Support users, manage devices, and gain experience across IT—from help desk to networking and cybersecurity.

Full-Time IT Specialist Information Systems & TechnologyLocation: Based in Woodbridge, travel between sites required

About the Role Marrakech’s Information Systems & Technology (IS&T) team is seeking a Full-Time IT Specialist to support staff and technology across our organization. This is a hands-on role in a 100% cloud-managed environment (Microsoft Intune, Entra, Microsoft 365), supporting both computers and mobile devices. No two days are the same—you might be troubleshooting a user issue in the morning, deploying devices midday, and supporting connectivity or network needs at a program site in the afternoon.

What You’ll Do

Provide technical support for hardware, software, and mobile devices (in person and remote) Manage and document requests through the help desk ticketing system Deploy and manage Windows devices and iPhones/iPads using Intune and Entra (Azure AD) Support mobile device management (MDM) for agency cell phones Maintain accurate inventory and asset tracking Troubleshoot and resolve user, device, and application issues Support connectivity and network operations across multiple sites (coordination, installation, and basic troubleshooting) Train staff on Microsoft 365, email, file storage, and general technology use Ensure the security and confidentiality of sensitive and protected information

What We’re Looking For

Strong troubleshooting and customer service skills Ability to work independently and manage multiple priorities Attention to detail, especially with documentation and inventory Flexible and adaptable, with a strong willingness to learn; someone who is excited to grow with us as we continue to expand and evolve our technology and services

Required:

Proficiency in Microsoft 365 (Outlook, OneDrive, SharePoint) Valid driver’s license and reliable, insured vehicle

Preferred:

Experience with Microsoft Intune, Entra (Azure AD), and Microsoft 365 Admin Experience supporting mobile devices (iOS preferred) Prior IT support/help desk experience

Education & Experience

Associate’s degree in IT or related field or equivalent experience

Why Join Marrakech?

Be part of a mission-driven organization making a meaningful impact Gain unique, hands-on experience across all areas of IT, including end user support, device management, networking, and cybersecurity Work in a modern, cloud-first environment Help shape and expand a growing IT department where your ideas and contributions will matter Enjoy a role where you’re not confined to one specialty, but exposed to a wide range of technologies and initiatives Join a collaborative, supportive team with real opportunities for growth and development

Schedule

Schedule:  M-F- 9a-5p (flexible schedule to the needs of the department)

 

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