Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Collections Executive (Japanese & English)

Marriott Vacations Worldwide532 open roles

Where
Bangkok Owner Services
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCollections Executive (Japanese & English)Marriott Vacations Worldwide · Bangkok Owner Services

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Marriott Vacations Worldwide's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Marriott Vacations Worldwide postings stay open a median of 22 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

Marriott Vacations Worldwide median: 22 days open

The posting

JOB SUMMARY

Reporting to the Assistant Manager, Financial Services, the Collections Executive will primarily perform collection functions and maintain the finance contracts and maintenance fee payments. They will resolve any financial disputes in a diplomatic and professional manner and is expected to perform other related receivable functions. While carrying out the job, they will ensure that all audit requirements are adhered to.

The Collection Executive is also required to perform administrative duties for the Collections Team and other regional sites if necessary. Duties include making frequent outbound collection calls, managing the team’s email account, cancellation paperwork, letters, payoff quotes, collections batching, month end reporting.

CORE WORK ACTIVITIES

Contacting members for delinquent loan instalments as well as overdue maintenance fees (yearly). Maintain & oversee of the department’s mailbox to resolve member’s issues & problems. Prepare re-acquired & revocation summaries for management reviews & approvals. Preparation of the weekly, monthly reports for management reviews. Follow-up on actions with the month end ageing report. Assisting in the ad hoc assignments & projects from management from time to time. Undertake training for the team on the best practices for collections. Review & streamline processes to improve the efficiency & effectiveness of the department.

CANDIDATE PROFILE

EDUCATION AND EXPERIENCE

High School Certificate. Minimum 1 year experience in consumer finance collections, call center or customer service related positions.

Persuasion and negotiation skills are essential

Demonstrates effective problem-solving skills

Well-organised and has a keen eye for detail

Highly service-oriented and is an effective team player

Able to handle all matters in confidentiality

Able to communicate in fluent English and Japanese Proficient in Microsoft product suite

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

CRITICAL COMPETENCIES

Analytical Skills

  • Learning & procedure driven
  • Ability to comprehend, analyze and present data.
  • Identify issues and solutions to resolve them.

Interpersonal Skills

  • Interpersonal Skills
  • Teamwork
  • Customer Service Orientation
  • Confidentiality

Communications

  • Communication (verbal/written) in English and Japanese.
  • Listening
  • Telephone Etiquette Skills
  • Applied Reading
  • Ability to communicate to various levels of a complex organization.

Personal Attributes

  • Positive Demeanor
  • Dependability
  • Integrity
  • Adaptability/Flexibility
  • Stress/Pressure Tolerance
  • Mature and Professional Attitude
  • Ability to work independently

Organization

  • Multi-Tasking
  • Time Management
  • Detail Orientation
  • Planning and Organizing

Computer Skills

  • Computer and word processing skills,
  • Proficient in Microsoft product suite

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Marriott Vacations Worldwide's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Marriott Vacations Worldwide's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Marriott Vacations Worldwide's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.