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Open nowPosted today

Sr. Vacation Ownership Advisor MEX

Marriott Vacations Worldwide510 open roles

Where
MVC Mexico City Owner Services
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Your applicationOpen nowSr. Vacation Ownership Advisor MEXMarriott Vacations Worldwide · MVC Mexico City Owner Services
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Marriott Vacations Worldwide's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Marriott Vacations Worldwide postings stay open a median of 22 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted today

Marriott Vacations Worldwide median: 22 days open

The posting

POSICIÓN OBJETIVO Y RESPONSABILIDAD.

  • Comprender y apoyar la Visión Internacional de MVW para convertirse en el proveedor preferido de propietarios de vacaciones y experiencias de vacaciones personalizadas. Contribuya al éxito de la Visión.
  • Responder a todas las llamadas telefónicas entrantes y la correspondencia respectiva de los propietarios de Marriott Vacation Club International de una manera amigable y eficiente para garantizar que todos los propietarios estén satisfechos.
  • Mantener la tradición y la actitud de tener el deseo de brindar un excelente servicio a todos los clientes y asociados en el centro, lo que, a su vez, respaldará sus esfuerzos para brindar un excelente servicio a los clientes y otros asociados de la operación. Responder con sensibilidad a las necesidades y sentimientos de los demás, independientemente de su estado o posición; aceptar las diferencias interpersonales y mantener una buena relación.
  • Estar dispuesto a capacitar e instruir a otros miembros del departamento y la operación al transmitir habilidades e información para ayudarlos en su desarrollo y avance.
  • Esforzarse por convertirse en un asociado independiente, capaz de analizar problemas y formular planes para superar los desafíos para realizar el trabajo rápidamente con un alto grado de calidad. Tomar decisiones sensatas y lógicas y elegir cursos de acción adecuados en función de los parámetros de la situación en cuestión.
  • Trabajar como defensor del cliente para resolver cualquier queja y educarlos sobre la propiedad de sus vacaciones y preparar resúmenes de problemas sobre las preocupaciones del cliente adecuados para la revisión de la alta gerencia. Seguimiento de los comentarios de los propietarios a través de todas las comunicaciones.

PRE REQUISITOS DE TRABAJO

  • Técnico o Universitario
  • 80% bilingüe inglés (oral y escrito) y español.
  • Poder explicar ideas complejas de manera clara y concisa para asegurar la comprensión.
  • Capacidad demostrada anteriormente para realizar un seguimiento de todas las consultas, quejas o sugerencias de los clientes.
  • Poder expresarse claramente a través de medios orales; para utilizar adecuadamente factores técnicos como la gramática, el vocabulario, la inflexión de la voz y el contacto visual.
  • Poder expresarse clara y efectivamente a través de medios escritos; utilizar adecuadamente factores técnicos como la gramática, la puntuación y el vocabulario.
  • Experiencia previa y capacidad para trabajar en un entorno Windows de sesiones múltiples preferido.
  • Capacidad de funcionar con calma en un entorno de ritmo rápido que maneja múltiples prioridades simultáneamente. Ser capaz de afrontar situaciones de carácter dinámico; para poder modificar planes, acciones y decisiones a la luz de situaciones y circunstancias cambiantes.
  • Tipo de puesto: Tiempo completo

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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