The posting
Job Description:
The Enterprise & TLT Deployment Analyst is the seasoned deployment profile supporting the successful deployment, adoption, stabilization, and value realization of Digital Technologies products, programs, and initiatives across Mars Snacking AMEA.
The role develops a strong working understanding of the Enterprise & TLT roadmap, product priorities, planned releases, dependencies, and business outcomes, and independently coordinates medium-to-high complexity deployments or major workstreams across markets, functions, and sites.
The role works with Product Owners, Deployment Managers, BRMs, business users, Global and Regional DT teams, solution teams, implementation partners, and sustainment teams across requirements and solution validation, business readiness, testing, training, communications, cutover, go-live, hypercare, adoption, and
transition to sustainment.
The role is an execution and deployment position, not an architecture or product-strategy role. Success requires sound judgement, proactive risk management, decision-ready reporting, confident stakeholder coordination, curiosity, learning agility, and consistent follow-through.
The analyst also strengthens CoE deployment methods, reusable assets, documentation and sustainment quality, and may provide practical coaching to the junior Deployment Automation Analyst while retaining accountability for assigned initiatives.
What will be your key responsibilities?
Enterprise & TLT Roadmap and Deployment Planning:
- Develop a strong working understanding of the Enterprise & TLT roadmap, planned releases, dependencies, and expected business outcomes.
- Translate roadmap priorities into integrated deployment plans, readiness activities, milestones, stakeholder actions, and communications.
- Independently coordinate medium-to-high complexity deployments or major workstreams across business, markets, sites, Product Owners, BRMs, global teams, partners, and sustainment teams.
- Maintain plans, actions, risks, issues, dependencies, decisions, readiness status, and decision-ready reporting.
- Anticipate cross-product, process, data, integration, testing, support, and adoption dependencies and drive timely ownership and resolution.
Business, BRM and Partner Collaboration:
- Engage business leaders, process owners, users, SMEs, and BRMs to understand requirements, business impacts, user needs, local considerations, and measurable success criteria.
- Coordinate requirements clarification, fit-to-standard discussions, design demonstrations, solution validation, business decisions, and action closure with Product Owners and solution teams.
- Challenge incomplete readiness, unclear ownership, or partner deliverables constructively and escalate with business impact and practical recommendations.
- Coordinate delivery-partner commitments, documentation, knowledge transfer, quality expectations, and issue resolution without assuming architecture or line-management accountability.
Testing, Data, Training and Change Readiness:
- Coordinate with the Test Management Office, business users, solution teams, and partners on test scope, UAT readiness, scenarios, data, defect follow-up, evidence, and sign-off.
- Work with Master Data Management teams, business data owners, integration teams, and partners on data readiness, validation, migration, reconciliation, ownership, and sign-off relevant to deployment.
- Coordinate role-based training, process walkthroughs, job aids, champions, completion tracking, feedback, and reinforcement.
- Work with change leads and business teams to assess process, role, control, data, organization, and operational impacts and drive closure of practical readiness actions.
- Ensure deployment communications are timely, audience-specific, and clear on changes, impacts, required actions, timing, decisions, and support arrangements.
Documentation, Go-Live and Sustainment:
- Track completeness and acceptance of requirements, process, solution, integration, data, security, test, cutover, training, operating, support, and known-issue documentation.
- Ensure partners and solution teams complete agreed documentation and knowledge transfer to business and sustainment teams.
- Coordinate cutover preparation, rehearsals, readiness reviews, business verification, go-live communications, and command-centre activities.
- Lead coordination during hypercare, prioritizing issues by business impact and maintaining clear ownership, communication, and stabilization reporting.
- Coordinate transition to sustainment with accepted documentation, support ownership, procedures, monitoring, known issues, improvement backlog, and escalation paths.
Adoption, Outcomes and CoE Improvement:
- Monitor readiness, testing, training, data, documentation, stability, adoption, support trends, stakeholder feedback, and agreed business outcomes.
- Support benefit tracking and post-implementation reviews with Product Owners, BRMs, Deployment Managers, and business stakeholders.
- Lead lessons-learned reviews for assigned deployments and improve CoE deployment playbooks, templates, governance, knowledge assets, and reusable practices.
- Identify process-improvement, automation, self-service, analytics, and approved AI opportunities and progress them through Product Owner and CoE governance.
- Provide practical coaching and reusable guidance to the junior profile where appropriate.
Success Measures
- Medium-to-high complexity deployments or major workstreams delivered with clear governance, ownership, and controlled risk.
- Readiness concerns, dependencies, and decisions surfaced early with practical recommendations.
- Business users prepared through effective testing, training, communications, and support.
- Go-live completed with controlled disruption and effective hypercare and stabilization.
- Documentation, data, knowledge transfer, support ownership, and sustainment readiness completed and accepted.
- Accurate, timely, decision-ready reporting strengthens stakeholder alignment and governance.
- Adoption and agreed business outcomes are measured, with improvement actions incorporated into subsequent deployment waves.
What are we looking for?
- Bachelor's degree in Business, Technology, Engineering, Information Systems, Computer Science, Data, Supply Chain, Finance, Human Resources, or a related discipline. Relevant training or certification in project delivery, Agile, change management, testing, process improvement, automation, data, or enterprise applications is preferred.
- 5-8 years of experience in technology delivery, project implementation, solution deployment, business transformation, enterprise applications, or a related area. Candidates with broader experience may be considered where the role scope, level, and expectations are aligned.
- Experience across at least two significant project implementations or solution deployments, with direct involvement from requirements or design through testing, go-live, stabilization, and transition to support.
- Experience independently coordinating a deployment workstream, market, site, function, or comparable implementation scope.
- Experience engaging business users, process owners, BRMs, project teams, solution teams, implementation partners, and support organizations across multiple stakeholder groups.
- Demonstrated ability to manage plans, actions, risks, issues, dependencies, decisions, readiness, and governance reporting with limited supervision.
- Strong written and verbal communication, facilitation, documentation, presentation, stakeholder-management, and influencing skills.
- Ability to challenge incomplete readiness or unclear ownership constructively and escalate with appropriate context and recommendations.
- Proactive, curious, and eager to learn, with the judgement to work across unfamiliar business and technology domains and seek specialist guidance when needed.
Preferred
- Experience with SAP or other enterprise applications and multi-market, multi-site, or cross-functional deployments.
- Experience coordinating UAT, training, change enablement, data readiness, documentation, cutover, hypercare, adoption, and sustainment transition.
- Experience in FMCG, Consumer Products, Manufacturing, Supply Chain, Finance, People & Organization, or Enterprise Functions.
- Relevant Agile, project delivery, testing, change-management, SAP, or process-improvement training or certification.
- Experience coaching peers or less-experienced analysts through implementation or deployment activities.
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.#
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
#TBdigital
