The posting
Key Responsibilities 1. Medication Adherence & Quality Measures
Monitor and track patient adherence to medications tied to NCQA measures (e.g., statins, diabetes, hypertension) Conduct outreach to patients to improve adherence and close care gaps Document and support quality metric performance initiatives
2. Prior Authorization Support
Assist with prior authorizations during coverage gaps or high-volume periods Ensure timely submission and follow-up with payers Reduce delays in medication access and therapy initiation
3. Patient Assistance & Access Programs
Enroll and support patients in internal medication assistance programs (MAP) and manufacturer programs Collect, verify, and maintain required documentation Help reduce financial barriers to medication access
4. Internal Prescription Capture
Promote use of internal pharmacy services Coordinate prescription transfers, refills, and medication synchronization Address patient barriers related to cost, access, and convenience
5. Support of Clinical Pharmacist Services
Perform operational tasks to allow pharmacists to focus on:
Hypertension management Diabetes/A1C optimization High-risk patient interventions
Support initiatives tied to triple-weighted quality measures
6. Data Tracking & Reporting
Track and document:
Medication adherence metrics Prior authorization outcomes Patient assistance enrollment Prescription capture rates
Assist in reporting for quality programs and performance improvement.



