The posting
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Pharmacy Technician assists the pharmacists in the fulfillment of prescription orders from start to finish while providing excellent customer service and supporting all pharmacy department and organizational goals.
Job Description
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
- Creates and maintains accurate patient profiles including demographics, insurance, allergies, etc. to ensure accurate and timely filling of prescription orders and insurance adjudication
- Balances quality and efficiency in the performance of all pharmacy tasks to contribute to both patient outcomes and broader team goals
- Answers routine inquiries regarding Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services. Uses discretion and good judgment in dealing with the questions and problems of patients and clinical staff.
- Abides by all HIPAA, DOD, CMS, state, federal and board of pharmacy laws and regulations, as well as departmental and organizational policies to protect the privacy of customers and MPHC
- Performs all tasks associated with each workstation in the pharmacy as assigned; to include but not limited to data entry, filling, shipping, call center, register, and inventory management to support the pharmacy group in its metric goals
- Utilizes the electronic Medical Record (Athena) to correspond with internal Delivery system staff to request medication refills and ask and answer non-clinical questions related to patient medications, authorizations, interactions, etc.
- Utilizes established reports to review current and new medication purchases to ensure the best purchasing decisions are being made to reduce expenses for the patient and organization
- Serves as a professional role model to both Pharmacy staff and other departments in fulfilling the organizational mission and patient care objective of MPHC.
- Displays a positive attitude and initiates responsibility and cooperation where it concerns patient care, pharmacy/clinical staff relations as well as other aspects of pharmacy development and service.
- Advocates and promotes, by personal example, excellence of service as an integral part of the pharmacy department.
- Participates in all department and pharmacy group meetings and process improvement activities, including maintenance of visual management and metrics
Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
POSITION QUALIFICATIONS
Education:
- High school diploma or equivalent required.
Licensure/certification:
- Required to have an active Maine Pharmacy Technician license prior to Martin's Point employment.
- National Pharmacy Certification preferred.
Experience:
- Previous pharmacy experience preferred.
- Experience in a medical setting and/or knowledge of pharmacy terms and abbreviations preferred.
Skills:
- Windows Based Computer skills: data entry and word processing ability.
- Demonstrated telephone etiquette and positive interpersonal skills.
- Detailed oriented and excellent follow through skills
Abilities:
- Ability to handle difficult conversations with patients and internal customers.
- Ability to multitask among phone and face to face interactions despite frequent interruptions.
- Strong attention to detail.
- Ability to analyze and problem solve.
- Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers.
- Prioritizes time and tasks appropriately, efficiently, and effectively.
- Ability to excel in a fast paced, high production, high stress environment
Pay Range: $20.20 - $24.95
To promote pay equity, Martin’s Point Healthcare has established defined salary ranges for each role. Compensation is established within the posted range based on a variety of factors, including relevant years of experience, current market conditions, internal equity, and budget considerations.
The pay range reflects the potential compensation for this role based on a full-time position. Employees may also be eligible for additional compensation, such as incentive or commission-based programs, where applicable and subject to the terms of the applicable plan.
Final compensation is determined at the conclusion of the interview process. We encourage you to apply even if your desired compensation falls outside of the listed range.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]
Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]
