Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

Temporary Provider Service Representative I

MARTIN*26 open roles

Where
Portland, ME
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTemporary Provider Service Representative IMARTIN* · Portland, ME

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MARTIN*'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. MARTIN* postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 6 days ago

MARTIN* median: 5 days open

The posting

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

We are currently hiring for temporary Provider Service Representative positions, with a required start date of November 9, 2026. Candidates must be available to begin employment on this date. These temporary positions are anticipated to continue through approximately the end of March 2027, with the actual duration of the assignment based on business needs.

The Provider Service Representative I is responsible for responding to telephone inquiries from providers & related entities regarding benefits, beneficiary eligibility, plan coverage and other related questions received on our benefits and eligibility line. Representatives provide world-class customer service in a professional and timely manner for all inquiries regarding both the Martins Point USFHP and Generations Advantage programs.

To ensure a secure and reliable member experience, all Member Service Representatives must meet the following internet requirements: • Minimum home internet speed of 10 Mbps download and 1 Mbps upload • Latency of 70 ms or lower when not connected to the VPN • Computer must be connected directly to the modem/router via an Ethernet cable

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

  • Answers verbal, written and electronic inquiries with complete and accurate information regarding Martin’s Point USFHP and Medicare programs.
  • Provides additional education when applicable to callers related to policies, procedures and existing self-service options.
  • Responds to incoming inquiries and partners with provider on possible next steps and or resolution. This should be completed within the timeframes as outlined in Representative Expectations document.
  • Collaborates with PI Research team and/or other departments when needed to resolve Provider issues.
  • Follows up in a timely manner with providers when first call resolution is not possible.
  • Stays educated on existing and new information available through Provider Services internal resources.
  • Documents all inquiries with accurate and detailed information, following all applicable workflows and as well as departmental and regulatory requirements.
  • Uses soft skills to build trusting relationships in the context of mutual partnership creating a world class service experience for internal and external customers.
  • Performs other duties as assigned

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.

POSITION QUALIFICATIONS

Education

  • High School Diploma or equivalent.

Experience

  • 3+ years of customer service experience required.
  • Previous experience in a medical billing position preferred.

Skills

  • Excellent customer service skills
  • Analytical skills in research and problem resolution.
  • Strong computer skills (keyboard proficient, quick data entry with a high level of accuracy).
  • Well-organized with excellent follow-up skills.

Abilities

  • Demonstrates an understanding of and alignment with Martin’s Point Values.
  • Ability to work efficiently and independently.
  • Ability to talk and type.
  • Active Listener
  • Able to work cooperatively with other departments.
  • Multi-task oriented with the ability to prioritize.
  • Detail oriented.
  • Ability to handle stressful situations and can easily adapt to change

There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.


Pay Range:
$20.20 - $24.95

The pay range above reflects the anticipated base pay range based on a full-time position. Actual compensation will be determined based on factors such as experience, skills, qualifications, and other job-related considerations. Employees may also be eligible for additional compensation, including incentive or commission-based programs, where applicable and subject to the terms of the relevant plan.


This position is not eligible for immigration sponsorship.

We are an equal opportunity/affirmative action employer.

Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MARTIN*'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MARTIN*'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MARTIN*'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.