Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Business Analyst, Product Development & Technology

MassMutual79 open roles

Pay
$113,100 – $148,400 a year
Where
Springfield MA
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBusiness Analyst, Product Development & TechnologyMassMutual · Springfield MA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MassMutual's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. MassMutual postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.7%30 days
This job: posted 16 days ago

MassMutual median: 3 days open

The posting

Business Analyst, Product Development & Technology

Insurance, Worksite, & Institutional Technology

Full Time – Springfield/Boston

The Opportunity

As a Business Analyst, you will shape the systems requirements and solution approaches that bring new and enhanced insurance products to market. Your work will connect business strategy with technology execution, helping ensure complex product development programs deliver effective, scalable solutions for customers and the business.

In this highly collaborative and fast-paced role, you will partner with Product, Operations, Architecture, Engineering, Quality Assurance, and Delivery teams to translate business objectives into clear, actionable requirements and solution definitions. You will provide senior business systems analysis leadership, independently guide decisions, resolve ambiguity, and drive alignment across stakeholders to support successful delivery from concept through implementation.

The Team

The Insurance, Worksite, & Institutional Technology organization supports the capabilities used to design, launch, and service Life, Annuity, Disability, and related insurance products. The team spans policy administration, underwriting, illustrations, product rules, integrations, digital experiences, correspondence, reporting, and downstream operations. In this role, you will strengthen requirements practices and solution readiness across these capabilities to improve alignment and reduce rework.

The Impact

  • Lead requirements strategy for complex, cross-functional insurance product initiatives, ensuring business objectives are translated into clear, actionable system requirements.
  • Elicit, document, decompose, validate, and prioritize business and functional requirements to improve solution clarity and delivery readiness.
  • Partner with business and technology stakeholders to shape solution approaches, evaluate impacts and dependencies, and guide informed decisions.
  • Maintain requirements traceability across design, development, testing, implementation, and post-launch support to help ensure intended business outcomes are achieved.
  • Facilitate working sessions, resolve ambiguity, and drive alignment across teams to reduce delivery risk and downstream rework.
  • Apply insurance domain knowledge and systems thinking to identify gaps, support quality validation, and strengthen solutions throughout the product lifecycle.

The Minimum Qualifications

  • Bachelor's Degree
  • 8+ years of experience in Business Analysis, Business Systems Analysis, Product Analysis, Systems Analysis, or a related technology delivery role.
  • 3+ years of experience supporting insurance operations and technology initiatives in areas such as Life, Annuity, Disability, Underwriting, Policy Administration, Billing, Claims, or related insurance functions.

The Ideal Qualifications

  • 10+ years of progressive Business Analysis or Business Systems Analysis experience, including experience leading analysts or serving as the lead analyst on major programs.
  • 3+ years of experience leading requirements for complex systems, integrations, vendor platforms, or cross-functional technology initiatives.
  • 5+ years of experience supporting multiple phases of the software delivery lifecycle, including requirements, design, development, testing, implementation, and production support.
  • 5+ years of experience developing business analysis deliverables such as requirements, functional specifications, user stories, process flows, data requirements, and acceptance criteria.
  • 3+ years of experience facilitating requirements and solution design sessions and documenting key decisions, issues, and action items.
  • 3+ years of experience preparing and presenting requirements, recommendations, and project updates to senior leaders and stakeholders.
  • Advanced knowledge of insurance product development, including product specifications, state filing considerations, regulatory impacts, and launch readiness.
  • Experience working across Agile, hybrid, and waterfall delivery models, including backlog refinement, sprint planning, PI planning, release planning, and structured governance.
  • Experience with one or more insurance technology capabilities, including policy administration, underwriting, illustrations, product or rules engines, data integrations, correspondence, reporting, or advisor- and customer-facing digital platforms.
  • Experience coordinating delivery with third-party vendors, managed service partners, or enterprise shared service teams.
  • Proficiency with analysis and delivery tools such as Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, SQL, or comparable tools.
  • Professional certification such as CBAP, CCBA, PMI-PBA, CSPO, SAFe, Six Sigma, or a comparable credential.

What You Can Expect at MassMutual

  • MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

#LI-RK1

Salary Range:

$113,100-$148,400

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MassMutual's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MassMutual's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MassMutual's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.