The posting
The Sr Mgr – SAP Applications is responsible for providing strategic direction, leadership and execution for SAP functional and technical solutions that align with organizational goals and objectives. This position will lead and sustain a team of direct report managers, develop, maintain & leverage a global service delivery organization, institute ITIL best practices to deliver a suite of services with commercial catalog SLA, maintain a roadmap of SAP system & process improvements to progressively deliver higher value from SAP assets, as well as provide governance & council to the IT & LoB leadership to realize best practice economies. This key leadership position requires the ability to develop effective global teams, manage multiple initiatives, build/maintain strong business relationships, and facilitate positive and solution-oriented discussions with key cross functional business stakeholders. Sets standards and controls for SAP change management processes.
Designs or re-engineers recognized SAP “best practices” that properly and efficiently utilize the existing portfolio of applications and IT resources.
Maintains the enterprise SAP application by understanding upkeep/enhancement requirements and designing changes to the existing solution.
Drives statement of partnership projects, ensuring they meet customers' needs and are operationally sound - Partners with the PMO team, participates in project request assessments to maintain enterprise wide applications alignment. Provides estimates (cost, duration) for SAP application projects.
Manages jointly with the other business groups a common SAP system governance.
Develops an effective network of key “super” users to provide end-user support & activate for realizing continuous process improvement.
Assists efforts of a global services delivery that leverages long term growth throughout the company. Directs and supports an organization that is a combination of internal employees and consultants.
Oversees SAP operations to ensure reliable, secure operations and troubleshooting, and performing problem resolution to minimize system performance issues and outages.
Ensures that application changes are appropriately documented, tested and reviewed and occur in agreed change control windows with appropriate monitoring.
Identifies creative ways to reduce cost by streamlining processes and systems.
Ensures the security of the company's confidential and proprietary information and materials.
Establishes commercially relevant application KPI to deliver global application service.
Analyzes industry, technology and market trends to introduce art-of-the-possible IT capabilities to the enterprise as enterprise value levers.
Is viewed internally and externally as a functional expert and critical talent in maximizing leverage of IT assets.
Acts as an internal consultant, advocate, mentor, and change agent.
Establishes clear measurable goals and objectives by which to determine individual and team results.
Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
Exchanges knowledge and information with other company facilities to ensure best practices are shared throughout the organization.
Follow company policies and practices in an ethical and business-like manner in all interactions with employees, customers, and vendors.
Additional duties as assigned.
Bachelor's Degree in Computer Science, Information Systems Management, Business or related field
Advanced degree (MBA, Master's) preferred
1+ years progressive SAP applications group focused on SAP ERP experience; or equivalent combination of education and experience
8+ years in a leadership role
Occasional travel either locally, nationally, and/or internationally may be required.
Master at least one major SAP module (FI, CO, MM, SD, etc.), and very good knowledge of SAP Integration, Enterprise Architecture and integration of multiple applications
Working knowledge of SAP ECC, BW/BObj, BPC, Process Orchestration, SuccessFactors, Concur and SAP overall technology landscape
Extensive knowledge of IT governance, operations, security practices, and audit compliance.
Experience with general IT practices and framework (ITIL)
High degree of proficiency in MS Office Suite, Outlook & Internet applications.
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Ability to work with and influence peers and management.
Self-motivated with critical attention to detail, deadlines and reporting.



