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Open nowPosted 13 hours ago

3722: Analista de Sistemas Sênior – ServiceNow (Híbrido em Osasco - SP)

mazzatech37 open roles

Where
Cidade de Deus, S/N – Vila Yara, Osasco/SP, SP, Brasil
Work mode
Hybrid
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Your applicationOpen now3722: Analista de Sistemas Sênior – ServiceNow (Híbrido em Osasco - SP)mazzatech · Cidade de Deus, S/N – Vila Yara, Osasco/SP, SP, Brasil
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. mazzatech postings stay open a median of 10 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 13 hours ago

mazzatech median: 10 days open

The posting

Principais atividades • Atuar na sustentação da plataforma ServiceNow, realizando análise e resolução de incidentes e problemas. • Implementar melhorias e evoluções em fluxos, formulários e integrações. • Configurar e customizar módulos da plataforma seguindo as melhores práticas. • Criar e manter documentação técnica e funcional. • Interagir com áreas internas e fornecedores para tratativa de incidentes e demandas. • Monitorar a saúde do ambiente e propor melhorias contínuas. • Apoiar usuários finais e garantir a qualidade dos serviços prestados.

Requisitos técnicos • Experiência como Analista de Sistemas, Desenvolvedor ou Consultor ServiceNow. • Atuação em equipes de sustentação (AMS, N2 e N3). • Experiência em implementação de módulos e integrações corporativas. • Conhecimento nos módulos ITSM, ITOM, FSM, App Engine e S2P. • Conhecimento em JavaScript (Server-Side e Client-Side no ServiceNow). • Conhecimento em APIs e integrações REST/SOAP. • Conhecimento em Business Rules, Script Includes, UI Policies e Flow Designer. • Experiência com ServiceNow Performance Analytics. • Conhecimento em ITIL e gestão de incidentes, mudanças e problemas. • Vivência com metodologias ágeis (Scrum e Kanban).

Forma de contratação CLT + benefícios. Modelo híbrido em Osasco (São Paulo).

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