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Estimator / Helper Body Shop

mcgrawford122 open roles

Where
Aransas Pass, TX
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Your applicationOpen nowEstimator / Helper Body Shopmcgrawford1 · Aransas Pass, TX
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  5. 33.7%30 days
This job: first seen 3 hours ago

The posting

Customer Service Representative (CSR) – Body Shop

McGraw Ford | Corpus Christi, TX

McGraw Ford’s Body Shop is growing, and we’re looking for a Customer Service Representative (CSR) who thrives on organization, communication, and taking care of people during stressful moments. If you’re detail-oriented, personable, and take pride in delivering a great customer experience, this could be a great fit.

What You’ll Do

  • Serve as the primary point of contact for body shop customers
  • Greet customers in person and handle inbound phone calls professionally
  • Open and manage repair orders
  • Communicate repair status updates clearly and accurately
  • Coordinate with estimators, technicians, insurance companies, and parts
  • Ensure all documentation is complete and compliant
  • Maintain a clean, professional front-office environment

What We’re Looking For

  • Strong customer service and communication skills
  • Professional phone and in-person presence
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills (CRM/DMS experience a plus)
  • Prior automotive, body shop, or insurance experience is preferred but not required
  • A team-first mindset with a positive attitude

What We Offer

  • Competitive pay based on experience
  • Full benefits package (medical, dental, vision)
  • Paid time off and holidays
  • Stable, long-term career opportunity with a growing dealership
  • Supportive leadership and a team-oriented environment

At McGraw Ford, we believe the customer experience starts long before the repair is finished. Our Body Shop is I-CAR certified, well-equipped, and focused on quality work — and our CSRs play a critical role in making that experience exceptional.

Apply today and become part of a team that values professionalism, teamwork, and customer care.

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