The posting
Service Desk Manager Department: 24x7 Service Desk – Northeast Ohio | Date: October 02, 2026 Position Summary • We are building a 24x7 service desk from the ground up, and this person builds it. The Service Desk Manager owns the people, processes, tools, performance, and long-term growth of the service desk while also working alongside the team when needed. • Today the desk is staffed by a variable mix of shared technicians. Over time we plan to grow a fully dedicated team, and this role...



