The posting
Job Description Job Description Title: Service Desk Supervisor Date:October 02, 2026 Department: 24x7 Service Desk – Northeast Ohio Position Summary: • We are building a 24x7 service desk from the ground up, and this person builds it. The Service Desk Supervisor owns the people, the processes, and the tools that make the desk run, while also working the queue and taking calls alongside the team. • Today the desk is staffed by a variable mix of shared technicians. Over time we plan...



