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Open nowPosted 18 days ago

Lead Guest Transit Host

meadows59 open roles

Where
Mt Hood Meadows Dr, Oregon 97041, USA
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Your applicationOpen nowLead Guest Transit Hostmeadows · Mt Hood Meadows Dr, Oregon 97041, USA

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

Position Overview   Help lead the team that gets our guests’ mountain days started off right. As a Lead Guest Transit Host at Mt. Hood Meadows, you’ll be a key part of the guest experience while providing day-to-day guidance and support to our Guest Transit Hosts. You’ll help keep shuttle operations safe, organized, and moving smoothly across our parking areas while serving as a knowledgeable and approachable resource for both guests and your team.   You’ll work across multiple parking locations, assist with shuttle loading and unloading, manage guest lines and traffic flow, provide current resort information, and communicate closely with shuttle drivers and other departments. You’ll also train and coach Guest Transit Hosts, help coordinate their movements between parking locations, and ensure the team is following safe and consistent procedures throughout the day.   If you’re confident working with people, enjoy taking on responsibility, and thrive in a fast-paced outdoor environment, this is a great opportunity to step into a leadership role on the Transportation team. You’ll spend your days helping guests, supporting your teammates, and keeping things moving, even when the mountain throws a little extra weather your way.     This is a part-time, seasonal position     Qualifications & Experience 

Must be 21 years of age or older   Ability to pass a driver background check   Ability to be insured to operate company vehicles  Ability to work outdoors in adverse winter weather conditions  Comfortable interacting with the public using verbal communication   Able to work effectively in a team environment  Strong attention to detail and the ability to multi-task effectively  Ability to understand and follow directions  Confidence working with a broad spectrum of guests  Professional and respectful communication skills  Must be able to work unsupervised  Ability to stay calm in high pressure situations  Ability to commit to working weekends and holidays during the winter season 

  Preferred Qualifications & Experience  

Previous experience as a MHM Guest Transit Host or Guest Services  Knowledge of mountain operations and industry details  Prior service industry experience  Previous experience of operating vehicles in winter conditions 

    Compensation:

Wage: $20.63 – $24.66 hourly

  Perks:

Year-Round Housing Rentals. Subject to Availability Ski/Snowboard Season Pass for employees and qualifying dependents Don't Ski/Snowboard? Gift your lift access to a family member Free Ski/Snowboard Group Lessons & Discounts on Rental Gear Buddy Tickets (3 discounted tickets to share) Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare) Affordable Employee Daycare - ERDC Eligible Mountain Exchange Program (Ability to request free lift access to regional resorts) Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!) Special invites to Columbia Employee Store, Adidas, and other industry retailers  Employee Assistance Program (EAP) Free Employee Transportation from Hood River & Sandy Summer Seasonal Job Connections with Local Businesses Access to Team Wellness Programs Team Appreciation Events/Dinners  Click here to learn more about our team member perks

  Videos:

Watch our team in action on the MHM YouTube Channel

 

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