The posting
About MSF USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.
Role Overview
The Procurement and Facilities Coordinator provides essential administrative and operational support to the Procurement and Facilities Services function. This role supports the procurement team through day‑to‑day administrative activities, including credit card transaction processing, procurement database maintenance, reporting, and the purchasing of approved goods and services.
The position serves as the primary coordinator for daily facilities operations at the New York City office. The role ensures a safe, functional, and well‑organized workplace by overseeing office/building security coordination, office events and logistics, inventory and supplies, routine maintenance, vendor coordination, and staff safety‑related needs.
Reporting to the Director of Procurement and Facilities Services, the Procurement and Facilities Coordinator works closely with internal teams and external vendors to support efficient operations, compliance with organizational procedures, and a positive work environment for staff and visitors.
Department Accountabilities
Procurement
The procurement department leads the implementation of policies, procedures and systems that support the organization’s procurement and management of goods and services. Procures quality goods and services, at competitive prices while ensuring that the organization has the resources needed to succeed at a cost that maximizes value and a process that minimizes risk. The department manages the procurement process which includes identifying needs, setting terms, selecting vendors, negotiating, and purchasing, delivering, and post-purchase assessment. The department works together to ensure the procurement process is regulated and aligned with organizational objectives, goals, and budgets.
Facilities Management
Oversee operations of the organization’s US facilities. Conduct regular needs assessments, coordinate and implement planned and unplanned maintenance services and projects, and Manage oversight of the programming and operation of the mechanical, security, and life-safety system. Maintain building/county and state rules and regulations and respond to FDNY and DOH inspections for the NY office.
Budgeting and Costing
Establish and use financial plans to achieve organizational objectives, including monitoring and analyzing financial data to identify deviations from targets.
Operations Management
Execute and manage production or operations using predetermined protocols and procedures to achieve specified operational performance standards.
Operational Compliance
Adhere to internal policies, procedures, and external standards, including regulatory and voluntary codes of conduct, to minimize business risk and protect the organization's reputation.
Stakeholder Engagement
Systematically identify, analyze, plan, and implement actions designed to engage with external and/or internal stakeholders to create positive relationships by appropriately managing their expectations and agreed objectives.
ROLES SPECIFIC OUTCOMES
Procurement
Achieve specific procurement goals within area of responsibility. May also involve working to improve established procurement procedures.
Data Management
Manage basic aspects of the data management system with guidance from senior colleagues. This includes being responsible for developing or operating basic elements of the data management systems to deliver prescribed outcomes.
MSF-USA Representation
Represent the organization in a single professional forum in order to promote the organizational brand. May well focus on a specific area of the organization, such as a function.
Policies and Procedures Development
Contribute to the drafting of policies, procedures, and related guidelines within an area of expertise to meet defined key principles and ensure compliance with external requirements.
Data Collection and Analysis
Collate and analyze data using pre-set tools, methods and formats. Involves working independently.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.
COMPLEXITY AND PROBLEM-SOLVING SKILLS
- Works both with and without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
- Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Behavioral Competencies
THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.
People Focus
Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Global Perspective
Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.
Cultivates Innovation
Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results
Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Values Differences
Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.
Manages Ambiguity
Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
Technical Competencies
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Financial Acumen
Interprets and applies understanding of key financial indicators to make better business decisions.
Tech Savvy
Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis
The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
Project Management Skills
The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.
Presentation and Written Communication Skills
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
Supervisory Responsibility
No supervisory responsibility
Desired Qualifications & Experience
At a minimum the Job Holder should possess:
- Associate’s or Bachelor’s degree in business administration, facilities management, supply chain, or a related field, or equivalent relevant work experience 3-5 years of relevant work experience in an administrative, procurement, facilities, or office management role Experience processing and reconciling credit card or purchasing transactions Familiarity with procurement policies, internal controls, and compliance requirements Experience coordinating vendors and service providers Experience supporting office facilities or acting in an office manager capacity Basic understanding of workplace safety or facilities Strong organizational skills and attention to detail Proficiency in Microsoft Office applications (Excel, Word, Outlook, SharePoint); experience working with databases or procurement systems Ability to manage multiple tasks and priorities in a fast‑paced environment Strong written, verbal; communication and interpersonal skills Ability to work independently and exercise good judgment while knowing when to escalate issues High attention to detail and organizational skills Familiarity with ERP systems
Other Requirements
- Essential staff, Works from office 5 days/week
- Must be willing to travel for work as needed
- Occasional after-hours or early-morning work may be required to support events, maintenance, or urgent facilities issues
- The role may involve light physical activity, such as moving small equipment, supplies, and furniture.
Location
New York City (On-Site position, it is NOT Hybrid) This role is based in our New York, NY office based on business needs at this location
Compensation
$67,350 to $101,025 annually; In alignment with MSF USA’s compensation framework, new hires are generally offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity.
Please note that visa sponsorship will not be offered for this position.
Equal Opportunity and Accommodations Statement: MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.
We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at [email protected].
We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
Safeguarding Statement:
All Employees and Representatives of MSF USA have a duty to treat the individuals, families, and communities with whom we interact and serve with dignity and respect, and to ensure their safety and protection. We are committed to fostering a workplace and organizational culture that is safe, inclusive, and free from harassment, abuse, exploitation, and discrimination. This commitment is supported by policies and procedures that promote an environment where misconduct and abuse are not tolerated.
Employment may be contingent upon satisfactory reference checks and/or background screening appropriate to the responsibilities of the role.
