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Open nowPosted 6 days agoWe saw it 2 min after it went up

Service Manager

MedHealth355 open roles

Where
Norlane, VIC, Australia
Work mode
On site
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Your applicationOpen nowService ManagerMedHealth · Norlane, VIC, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MedHealth's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. MedHealth postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

MedHealth median: 13 days open

The posting

Company Description

Have you ever thought, “I want the work I do to be meaningful”?

At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.

We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.

We believe work has the power to transform lives and we’re passionate about helping people realise their potential.

You must be an Australian Citizen or Permanent Resident at the time of applying.

Job Description

As a Service Manager for atWork Australia you demonstrate the passion, drive and commitment to support, lead and coach a thriving team of like-minded individuals, all driven by purpose and integrity. You model the atWork Australia values, live and breathe employment services, and genuinely believe that work's for everyone.

A day in the life of a Service Manager may include:

  • Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded;
  • Establishing and communicating clear direction for the effective operations of your team across various locations;
  • Developing and maintaining a culture of performance across the business;
  • Developing the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities for growth;
  • Providing timely and quality monthly financial reporting and forecasting as directed by the Regional or Operations Manager;
  • Being accountable and transparent to the Regional or Operations Manager with respect to business risk, governance, contractual and financial performance.
  • Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.

Qualifications

Attributes and Experience:

  • Experience in customer service or a client facing role;
  • Experience in management and leading a team;
  • Ideally, demonstrated experience of motivating employees and working with clients in overcoming challenges;
  • Happy and confident liaising with multiple external and internal stakeholders;
  • Confident working towards KPIs and overseeing placements that result in sustainable and lasting employment for our clients/employers;
  • An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and
  • Hold a current Australian Drivers License and have access to a reliable vehicle.

Additional Information

We believe in supporting you, so you can support others.

Enjoy a range of benefits including:

  • 12 Weeks Paid Parental Leave
  • Leadership development & career pathways across MedHealth
  • Quarterly social events & recognition programs
  • Wellbeing initiatives & Employee Assistance Program (EAP)
  • Fitness Passport
  • Salary packaging & the ability to purchase additional leave
  • All the tools and tech you need to thrive

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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One press. We do the rest.

  1. A CV for this posting

    Written against MedHealth's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MedHealth's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MedHealth's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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