The posting
About the Job
General Summary of Position The Senior Nursing Director Patient Logistics is responsible for system-wide operations and management of thepatient movement including centralized bed management. The Senior Nursing Director for Patient Logisticsacts as a liaison with internal and external hospitals representing MedStar Health to ensure availability of appropriate clinical accommodations for the provision of safe and quality patient care operations. Is accountable for adherence to regulatory accreditation standards and corporate compliance.The incumbent directs the delivery of strategic operations across MedStar Health entities in collaboration with leaders in nursing and other departments to develop workforce management strategies and cost-effective approaches to operations. Participates as a member of the senior management team in influencing and establishing the operational plans to support budget and resources management and the implementation of strategic initiatives goals processes systems and objectives. This position has accountability for management and operations of the nursing and other clinical workforce. Leading a sophisticated portfolio of operational and financial improvement with a focus on quality service and cost to reduce variation as related to workforce operations.
Primary Duties and Responsibilities
Directs formulating implementing and interpreting the philosophy objectives policy and procedures for effective patient logistics operations. Creates and supports the standards of operations that are reflected in the scheduling and staffing of nursing and other clinical and nonclinical workforce to ensure safe quality and effective operations. Defines updates and educates other leaders on departmental policies and procedures related to workforce management and operationsIn collaboration with the System Vice President of Capacity and Throughput designs and implements a system-wide central bed management structure to optimize patient flow and capacity across acute care utilizing technology to meet patient volumes hospital throughput and market demands.Oversees department workforce resource utilization. Directs clinical workforce management activities assuring adequate and efficient utilization of resources (human material and finance). Implements strategies to ensure maximum productivity in the utilization of appropriate bed allocation and throughput.Develops and recommends departmental budget and engages in monitoring of actual performance compared to budget. Develops and implements a system structure to centralized bed management workforce (i.e. nursing and allied health) to achieve system targets for capacity management budgeted labor cost and flow optimization.Designs recommends and executes on improvement action plans pertaining to the operations and management of the clinical and nonclinical workforce systems workflows and processes. Uses data analytics leading to the findings of key value indicators driving performance improvements related to the action plan.Oversees the implementation of patient flow management related information systems and technology. Acts as an expert of core and contingent software application and development of dashboards to inform strategic decision-making.Manages analytics for patient flow patterns and length of stay in collaboration with department leaders to support optimal patient care operations. Supervises clinical and nonclinical associates in the workforce operations department and provides expectations goals and constructive feedback. Engages in the hiring firing and counseling/corrective action decisions. Collaborates with Human Resources leaders as necessary. Completes performance reviews of associates annually (formally). Holds stay conversations with associates and provides ongoing feedback coaching and mentoring regarding performance and opportunities for continued growth and development. Ensures open and transparent communications with direct reports and other departments.Takes a leadership role in the promotion of bed management initiatives. Develops dashboards and reports focused on the monitoring and evaluation of the patient flow management practices inclusive of key performance indicators to inform strategic decision making improvement plans and design of department goals. Disseminates these reports to key stakeholders within nursing finance and other departments.Structures an environment that responds to associate needs in an effort to maintain staff satisfaction associate engagement and positive morale. Plays primary leadership role in Division of Nursing annual strategic planning process. Embraces and models a Culture a Safety SPIRIT values and HRO principles.Serves as a consultant and role model for nursing and other department leaders at the MedStar Health entities in the area of workforce management and operations. Projects a professional and positive image and is available to respond to questions in a timely manner.Displays adaptability and self-confidence. Exhibits flexibility and strong communication skills. Demonstrates strong project management skills controlled emotions in stressful situations and effective critical thinking and problem-solving skills.Collaborates with other departments to create systems and problem solve ongoing issues that impact departmental/hospital goals and patient care delivery as well as optimizes and enhances outcomes as they pertain to areas of direct responsibility.Maintains an up-to-date body of knowledge on legal positions approaches and trends in health care to promote professional growth. Attends relevant education programs. Member of professional organizations to stay current in workforce management and operations trends.Attends implements and accountable for all required safety training programs and can describe his/her responsibilities related to general safety department safety and specific job-related hazards. Minimal Qualifications Education
- Bachelor's degree Nursing required and
- Master's degree Nursing preferred
Experience
- 5-7 years in Patient Flow Management and Operations in Healthcare required and
- 5-7 years Working knowledge of nursing and other clinical regulatory compliance budget and resource management and strategic planning derived from progressive leadership experience. required and
- 5-7 years Progressively more responsible job-related hospital management experience exhibiting strong clinical and customer service skills and the ability to manage/coordinate effectively the work of subordinates. required and
- Multi-site hospital experience preferred
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure State of Maryland or the District of Columbia Upon Hire required and
- RN - Registered Nurse - State Licensure and/or Compact State Licensure Must have licensure for both (MD and DC) within 90 Days required and
- Specialty certification from a nationally recognized nursing organization in either a clinical specialty or Nursing Administration. Upon Hire required
Knowledge Skills and Abilities
- Ability to read write and speak or communicate in English to successfully accomplish the essential duties of the position.
- Ability to demonstrate ethical behavior that supports the MedStar's mission values and commitment to compliance with all federal state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities
- Advanced knowledge in electronic health records (EHR) bed management and patient flow systems. Microsoft Office applications and other healthcare technology platforms with the ability to quickly learn and effectively utilize new software to support efficient patient placement communication data analysis and operational decision-making.
- Exhibits professionalism courtesy and excellent customer service while interacting with patients guests and co-workers.
- Ability to work effectively with people from a variety of culturally diverse backgrounds.
- Ability to maintain patient confidentiality.
- Knowledge and ability to provide leadership and guidance to other leaders and staff in goal setting problem solving resource management and outcome achievement.
- Ability to demonstrate a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
- Demonstrates the ability to cope with and manage change as well as help others to do the same.
- Demonstrates fiscal accountability for department resources and the ability to achieve outcomes within allocated resources.
- Demonstrates a clear understanding of regulations applicable to patient care and other department functions.
- Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
This position has a hiring range of
USD $142,064.00 - USD $287,996.00 /Yr.
