Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

German-Speaking Customer Success Manager (f/m/d)

meister2 open roles

Where
Wien, Österreich (Remote)
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGerman-Speaking Customer Success Manager (f/m/d)meister · Wien, Österreich (Remote)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on meister's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 9 days ago

The posting

Your Responsibilities

Customers. Their success is your success. Your success is our success. As a Customer Success Manager at Meister, you'll engage with a portfolio of customers across the DACH region to build meaningful, long-term relationships and manage the entire customer journey, from onboarding to renewal.

Think you’ve got what it takes? Then we’d love to hear from you.

What Makes You Special

  • 2+ years’ experience. You've built a solid foundation in customer success within B2B SaaS and are eager to keep growing.
  • Industry knowledge. You've built up practical experience overseeing the customer lifecycle and understand key customer success best practices, giving you a strong foundation to support both customers and colleagues.
  • Excellent communicator: You possess excellent written and spoken German alongside C2-level English, comfortably engaging and inspiring our customers in either language.
  • Strategic thinking. You're eager to contribute to customer success strategies tailored to Meister's goals and circumstances, with a proactive, builder-oriented mindset that helps drive continuous improvement.
  • Analytical skills. You're comfortable analyzing customer health metrics and KPIs to identify areas for improvement, using data-driven insights to support customer satisfaction and retention.
  • AI & Innovation mindset. You bring hands-on experience experimenting with AI tools and digitization initiatives, paired with a genuine curiosity to test new technologies that optimize customer workflows and elevate team productivity.
  • Project management. You bring practical project management experience, helping to structure customer success plans and collaborate with cross-functional teams to hit deadlines and quality standards.
  • Agile Mindset. You are familiar with Scrum or other agile frameworks, and share a flexible, collaborative attitude toward managing projects.

Meister and You

  • 20 years, still building. Two award-winning products, millions of users, and a business that has been independent and profitable-minded since 2006.
  • European by design. EU-hosted infrastructure and GDPR compliance as a competitive advantage rather than an obligation.
  • Real ownership. Small teams, short paths to decisions, direct access to founders.
  • Choose where. Join us at our central Vienna hub with your own office schedule, or work remotely from selected European locations.
  • Built on autonomy. Set your own schedule with flexitime, work from inspiring places using our workation policy, and pick the hardware you prefer.
  • Feel valued. Salaries at Meister fit your skills and experience. You’ll share in our success with an employee stock ownership program additional to your pay.
  • Grow with Us. Growth at Meister is built on real opportunities rather than fixed timelines. Through regular performance snapshots, continuous feedback, and a dedicated personal learning budget, we make sure you have the tools to expand your role and take on new challenges.
  • Get there. We cover the cost of a yearly public transport card for our Vienna-based team, supporting a stress-free and sustainable commute.
  • Stay healthy. Subsidized indoor, outdoor and wellness activities.
  • Relax. Extra vacation day on your birthday, plus December 24 and 31. On top of that, your annual vacation entitlement increases the longer you stay at Meister
  • Celebrate. Regular events, including an annual company retreat and frequent team activities.

The minimum salary according to the Austrian Collective Agreement (IT-KV, AT / Einstiegsstufe) is €2,547.00 gross per month based on full-time employment (38.5 hours/week). However, we offer competitive, market-rate compensation well above this baseline, with an actual salary designed to reflect your specific skills and experience.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against meister's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on meister's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    meister's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.