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Open nowFirst seen 4 days ago

Applications Analyst - Sharepoint Enterprise Portal

Mekdam Technical Services2,205 open roles

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Your applicationOpen nowApplications Analyst - Sharepoint Enterprise PortalMekdam Technical Services

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

JOB DETAIL

Part A: Job Specification

Job Purpose

  • Support business functions and provide detailed IT technical expertise to maintain applications support environment and resolve day to day issues.

Reporting and Relationships - I

  • Reports to Team Lead or Section Head.

Internal

  • Regular contact with IT Peers and Team Leads/Section Heads.
  • Regular contact with end users for supported applications.
  • Regular contact with contractors and technical teams.

External

  • Regular contact with industry vendors.

Reporting and Relationships - II

Job Context & Major Challenge(s) - I

  • Broad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work.
  • Timely resolution of any issues and ensuring operational and project KPIs are met.

Job Context & Major Challenge(s) - II

Financial Dimension

  • As defined for this job level in the Delegation of Authority and/or approved budget.

Generic Accountabilities - All Employees

Safety Health & Environment

  • Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.

Qatarization Program

  • Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees

Firewall Compliance

  • Ensure all activities undertaken comply with anti trust and competition laws and the Company firewall policies and procedures

Key Job Accountabilities - I

  • Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution.
  • Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers.
  • Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays.
  • Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs.
  • Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.

Key Job Accountabilities - II

  • Develop, interpret, and execute test plans to verify correct operation of completed software.
  • Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project.
  • Participate in meetings with stakeholders and assists in presenting issues and solutions.
  • Ensure compliance with information security policies, procedures, and standards.
  • Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.

Key Job Accountabilities - III

Part B: Person Specification - Minimum Requirement

Qualifications

  • Bachelors degree in any Computer Science, Information Technology, Computer Engineering, or Information Systems discipline.

Knowledge and/or Experience - I

  • 5 years IT experience.
  • Competent knowledge in core skill applications, tools, and techniques.
  • Conversant with relevant IT national and international standards.
  • Demonstrated experience in project management.
  • Demonstrated experience in IT support environment.

Knowledge and/or Experience - II

Technical and Business Skills - I

  • Excellent written and spoken English.
  • Strong project management skills.
  • Strong analytical problem-solving skills.
  • Specialized technical expertise and broader IT knowledge.
  • Compliance to risk, security, and continuity management principles.

Technical and Business Skills - II

Technical Competencies

TEC-Access Control Systems

TEC-App. Development Methods,Techniques,Std.

TEC-Application Development Tools

TEC-Application Systems

TEC-Business Analysis Techniques

TEC-Cloud/ Virtualisation

BEH-Communication / Information Sharing

TEC-Configuration Management

TEC-Corporate,Industry,Professional Standard

TEC-Data Handling

TEC-Database Architecture

TEC-Database Modelling and Design Tools

TEC-Database Software

TEC-Design Principles

TEC-Development Approach

BEH-Ethics and Integrity

TEC-Graphical User Interfaces (GUI)

TEC-Information Modelling Tools

TEC-Information Retrieval Tools

TEC-Information Visualisation & Presentation

TEC-Infrastructure/System Security

BEH-Initiative / Commitment

BEH-Innovation

BEH-Interpersonal Skills

BEH-Job Knowledge

TEC-Network Data Security

TEC-Operating Systems

TEC-Operational/Service Architecture

BEH-Planning and Organising

BEH-Problem Solving

TEC-Programming Languages

TEC-Proof of Concept and Prototyping

BEH-Quality / Quantity of Work

BEH-Service Orientation

BEH-SHE Understanding

TEC-Software Testing

TEC-Structured Reviews

BEH-Supervising & Coaching Others

BEH-Teamwork / Supporting Others

BEH-Trust and Empowerment

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