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Open nowFirst seen 3 days ago

ITSM Consultant - CM (2023)

Mekdam Technical Services2,205 open roles

Where
Doha, Doha Municipality, Qatar
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Your applicationOpen nowITSM Consultant - CM (2023)Mekdam Technical Services · Doha, Doha Municipality, Qatar

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Purpose:

Assess and update CM process according to the new ITSM streamline process

Establishing the CM process links (Input/Output) with Project management process

Manage change request for small projects according to the PMO agreed timeline

Establishing the CM process links (Input/Output) with the new Realis Management process

Revise and update change predefined tasks

Resolving any cross-functional (departmental) issues

Ensuring consistent execution of the process across the organization

Monitoring, measuring, and reporting on the effectiveness of the process to senior management

Review and validate the CM process related CSI records

Work with CM module support team to implement and test the agreed enhancement

Educational Qualification Bachelors degree in Engineering / Computer Science or related fields ITIL 3 foundation certification ITIL 3 Practitioner certification ITIL 3 Intermediate certifications ITIL 4 foundation certification

Required Professional Qualifications/Skills 10 years of experience with Change management Ability to use ITSM tools BMC-Remedy and Helix Ability to balance multiple concurrent activities and manage time efficiently Possession of excellent oral and written communication skills Quality assurance and quality control Experienced in using Microsoft Office, MS Visio, and MS PowerPoint

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