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Open nowFirst seen 38 hours ago

ITSM Consultant - RM

Mekdam Technical Services2,205 open roles

Where
Doha, Doha Municipality, Qatar
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Your applicationOpen nowITSM Consultant - RMMekdam Technical Services · Doha, Doha Municipality, Qatar

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Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 38 hours ago

The posting

Job Purpose:

Review the RM process procedure draft and identified improvements

Establish RM team to validate and test the process scope and activities

Run Pilot for Release management process

Establishing the RM process links (Input/Output) with Project management process

Revise and update Release predefined tasks

Resolving any cross-functional (departmental) issues

Review and validate the RM process related CSI records

Work with RM module support team to implement and test the new process

Publish the process procedure

Educational Qualification Bachelors degree in Engineering / Computer Science or related fields ITIL 3 foundation certification ITIL 3 Practitioner certification ITIL 3 Intermediate certifications ITIL 4 foundation certification

Required Professional Qualifications/Skills 10 years of experience with Release management Ability to use ITSM tools BMC-Remedy and Helix Ability to balance multiple concurrent activities and manage time efficiently Possession of excellent oral and written communication skills Quality assurance and quality control Experienced in using Microsoft Office, MS Visio, and MS PowerPoint

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