The posting
Job Description
Job Summary:
The Team Lead is responsible for overseeing and assisting in the day-to-day operations of the department. The Team Lead supports management by ensuring adequate staffing and recommending improvements to processes within the department.
Responsibilities
Job Description:
Responsible for leading and performing tasks within the department
- Delegates tasks and sets goals and deadlines
- Analyzes reports to monitors trends related to area processes
- Collaborates with supporting departments to ensure the patient and doctors needs are met
- Maintains adequate staffing by assuming responsibilities as needed
Reviews processes and identifies opportunities for improvement
- Develops metrics and minimum standards
- Plans and develops new systematic approaches to improve/maintain employee accuracy
- Collaborates with IS to ensure all systems meet business operational needs
Supports Management with assigned duties and department efficiencies
- Enforces, follows and supports all processes, policies and procedures and ensures all staff are updated when changes occur
- Monitors performance of department process, staff work schedules, time and attendance
- Identifies training needs and provides coaching for new and current employees
Audits processes including patient access, cash collections, patient flow, admitting, and discharge functions.
- Work registration errors to decrease denials and delays in billing and collections.
- Ensures all patient data is accurate and confidential.
Qualifications
Required Qualifications:
Education: Associates degree, additional applicable experience may be substituted in lieu of degree.
Experience: Four (4) years of experience with patient registration, admissions, authorization-referrals or similar.
Preferred Qualifications:
Education: Associate's degree in a business or healthcare related field
Experience: Four (4) years or more of Patient Registration experience and one year in a management role.



