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Open nowPosted 11 hours ago

Warehouse Associate

Mercana6 open roles

Where
Newport News, Virginia, United States
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Your applicationOpen nowWarehouse AssociateMercana · Newport News, Virginia, United States

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. Mercana postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 11 hours ago

Mercana median: 15 days open

The posting

Location: Newport News,Virginia,United States

Company Description

Mercana is one of North America’s leading home furnishings wholesalers, with interior designers and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season, including wall art, furniture, lighting, and home decor accessories.

We are seeking a hardworking and positive individual to join our Warehouse Team. This team plays a crucial role in managing the inventory and movement of our products. The successful candidate will be a well-organized team player who prioritizes safety while pursuing quality work. Above all, they have a positive attitude and contribute to our respectful work environment.

Position Summary

Hourly position starting at $18.00 plus Benefits

The Warehouse Associate is central to the execution of Mercana's distribution and warehousing operations, working across outbound (picking, packing, loading), inbound (receiving, put-away), and general functions (returns, inventory, and sample management).

A dedicated part of the role is sample management — picking, assembling, packing, and tracking samples and stock items for product reviews, photoshoots, and visual merchandising — coordinated closely with the Design and Merchandising teams.

The focus is timely, efficient, and error-free completion of assigned work that meets and helps exceed individual, department, and warehouse performance metrics. This is a foundational hourly role; Associates grow in responsibility and level (O1 to O2) by mastering all warehouse functions over time.

Key Responsibilities

Outbound — Picking & Packing

  • Gather items from bins and palletized locations and pack orders for shipment in a timely manner.
  • Conduct quality-control checks to ensure order accuracy and product integrity.
  • Use RF scanners and the warehouse management system (WMS) to track inventory and manage orders; create shipping documents and labels.
  • Communicate with internal stakeholders when orders are ready to ship.

Outbound — Loading

  • Load palletized orders into delivery vessels for safe transport.
  • Ensure orders are properly wrapped, supported, labelled, and documented to minimize transit damage.

Inbound — Receiving & Put-Away

  • Stock and organize inventory within the distribution center.
  • Confirm product received against the BOL and inventory systems; inspect for damage and report discrepancies.
  • Assign warehouse locations for received items and document accurately in the inventory management system.

Returns Processing

  • Physically return cancelled and returned items to the correct bins or locations.
  • Receive returned goods in the inventory system and move them to Quality Control; use RF scanners to bring product back into inventory and assign bins/pallets.
  • Ensure timely, accurate daily processing of returns on Mercana's eCommerce platform, including put-away and reshipment; implement corrective actions to prevent recurrence.

Inventory Counting & Control

  • Participate in regular audits and cycle counts; identify and address discrepancies and maintain accurate records.
  • Communicate inventory movements and ensure prompt system adjustments to reflect accurate levels.
  • Barcode any items missing barcodes to ensure accurate tracking and identification.

Sample Management

  • Pick samples and stock items accurately and on time for product reviews and photoshoots.
  • Unbox and assemble samples and stock items to provided guidelines and standards, taking care to avoid damage.
  • Pack and label items for return or storage; ensure physical disposition of all samples — returning to the warehouse or to sales locations.
  • Move large furniture items safely and coordinate sample inventory movements with the Warehouse lead and Design / Merchandising teams.

General Warehouse Duties & Safety

  • Follow safety protocols during heavy lifting and loading/unloading; operate mechanical assists (forklift, pallet jack, raised platforms) and work safely at heights.
  • Maintain clean workspaces, work collaboratively, and participate in process- and procedure-improvement projects.
  • During downtime, support other warehouse activities (picking, packing, put-away, container unloading) as directed; additional duties may be assigned

Qualifications

  • High school diploma or equivalent; positive, reliable attitude.
  • Experience in warehouse operations and picking/packing; sample handling and product assembly an asset.
  • Basic computer acumen; familiarity with RF scanners, WMS, and barcode / inventory management systems.
  • Detail-oriented with strong organizational and multitasking skills; able to follow assembly guidelines.
  • Physically fit for repetitive bending, twisting, reaching, and lifting; able to handle furniture up to 300 lbs with support equipment.
  • Comfortable working at heights up to 30 ft on secure safety equipment.
  • Fluent in English (oral and written). Reliable transportation an asset. Steel-toed safety shoes required; additional PPE provided.

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