The posting
Job Description
This opportunity will be hybrid or remote, but the remote position is only applicable for those that are not within commutable distance to the primary site noted in posting. If commutable, the position will be hybrid. Please note that standard commute is (less than) <50 miles.
The Field Structure and Alignment Senior Specialist (SS) serves as a key operational partner in the design, execution, and ongoing optimization of field sales structure and alignment. This role supports the full lifecycle of field alignment activities, including early involvement in restructures, product launches, and deployment planning to ensure solutions are operationally sound, compliant, and scalable. In addition to leading day-to-day alignment operations, this individual is expected to bring a strategic mindset to process improvement, issue resolution, and cross-functional collaboration, helping to evolve the function and increase business impact.
Field sales structure and alignment is a critical component of sales planning and execution, enabling the definition of a customer-facing employee’s role, including geography, customer scope, and product responsibility. It is a foundational input to multiple downstream business processes, including call reporting, analytics, resource and sample allocation, and sales incentive compensation.
This individual will work as part of a cross-functional team in support of the broader goals of the sales organization, including asymmetric deployment strategy implementation, call deck creation and maintenance, and other field sales support functions. The role requires strong project management, vendor management, communication, and organizational skills, along with developing knowledge of field sales systems and processes such as Javelin/ZAIDYN, Veeva, and US Customer Master. The ability to collaborate effectively across functions and manage multiple priorities in a dynamic environment is essential.
Primary Responsibilities:
- Strategic Planning & Partnership: Partner with cross-functional stakeholders early in restructures, product launches, and deployment planning to ensure alignment requirements are considered in upstream design and implementation.
- Full-Lifecycle Alignment Support: Support the design, execution, and maintenance of field sales structure and alignment activities across the full lifecycle of the work.
- Execution & Compliance: Execute field sales structure and alignment changes in accordance with compliant operational processes and business requirements.
- Vendor & Team Stewardship: Manage the day-to-day work of Alignment Stewards supporting alignment changes in ZAIDYN.
- Operational Leadership: Lead daily operations with a focus on prioritization, responsiveness, and continuous improvement.
- Downstream Alignment Support: Support call deck maintenance and related field sales operational activities.
- Cross-Functional Collaboration: Participate on cross-functional project teams supporting field sales priorities and broader business initiatives.
- Process Improvement: Identify and help implement opportunities to improve processes, tools, governance, and capabilities in support of strategic and operational objectives.
- Training & Enablement: Facilitate the development and implementation of training and communication plans related to ZAIDYN utilization for field sales managers and other stakeholders.
- Risk Mitigation: Proactively identify risks, dependencies, and downstream impacts associated with field alignment changes and recommend mitigation actions.
- Operating Model Evolution: Contribute to the evolution of the operating model to improve agility, scalability, and business impact.
Minimum Education Requirements:
- Bachelor’s degree
Required Experience and Skills:
- Minimum 3 years of experience in field sales, master data management, sales operations, or an organization that supports field sales.
- Strong project management skills.
- Strong verbal and written communication skills.
- Demonstrated ability to collaborate, plan, and execute.
- Business acumen, problem-solving ability, and understanding of sales and marketing principles.
- Ability to manage competing priorities and work effectively in a fast-paced environment.
Preferred Experience and Skills:
- Experience working with Javelin Territory Designer or other sales force alignment optimization tools.
- Experience working in Javelin (JAM, JRM, JCDM), ZAIDYN Field Deployment, and/or Veeva.
- Experience supporting product launches, field restructures, or deployment planning.
- Experience with process improvement, change management, or operational excellence initiatives.
- Experience working across cross-functional teams in a sales operations or field planning environment.
Required Skills:
Adaptability, Benchmarking, Business Initiatives, Business Process Re-Engineering (BPR), Business Requirements Management, Change Management, Communication, Data Analysis Tools, Data-Driven Decision Making, Information Technology Applications, Interpersonal Relationships, Operations Processes, Process Improvements, Productivity Initiatives, Quality Improvement Programs, Sales Operations, Sales Organizations, Taking Initiative
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The primary location for this posting is:
USA - Pennsylvania - North Wales (Upper Gwynedd)
Where required by law, the compensation range for this role is provided below.
The salary range for the primary location of this role is:
$106,200.00 - $167,200.00
This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.
Additional location(s) Compensation Information:
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Remote
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
11/13/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
