Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 days ago

Patient Service Coordinator - North Liberty - Full-Time

Mercy Care198 open roles

Where
MercyCare North Liberty PC
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Service Coordinator - North Liberty - Full-TimeMercy Care · MercyCare North Liberty PC

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mercy Care's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Mercy Care postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 8 days ago

Mercy Care median: 13 days open

The posting

Schedule: Monday - Friday 7:00 am - 3:00 pm with 1 weekend a month

Work Shift

Day/Evening

Scheduled Weekly Hours

40

Summary

This job supports Mercy's philosophy of patient centered care by presenting excellent customer service to patients and providing clerical support to a MercyCare provider.

Job Description

Job Duties

  • Answers the telephone and disburses calls in a friendly, prompt and professional manner. Conveys messages accurately and appropriately.
  • Schedules, cancels, reschedules and confirms patient office visits in an accurate manner and according to office scheduling procedures.
  • Retrieves and disburses messages from answering service/machine and facsimile machine, including RightFax.
  • Opens, dates and distributes incoming mail and answers routine correspondence.
  • Collects deductible/co-insurance, co-pays or balances at time of service using EPIC and Virtual Merchant, according to organizational targets.
  • Balances entry of charges and payments with the daily report and makes corrections as needed, including voiding payments and notifying recon and manager.
  • Maintains and accurately balances cash drawer on a daily basis.
  • Schedules tests and procedures ordered by the provider and completes associated paperwork, including Lab and X-ray.
  • Scans information into media as needed including, test results, physician referral reports (and links to original order), and other correspondence to patient record for review.
  • Enters charges, as needed and payments made at time of service timely, accurately and according to defined policies.
  • Handles routine billing questions as they arise and forwards questions requiring research to the financial counselor.
  • Responds to medical record requests in a timely manner to include requesting information from the Health Information Management department.
  • Registers the patient in Epic upon arrival and collects accurate demographic information, completes "checklist", and does not bypass stops.
  • Collects accurate insurance information, puts in correct filing order, asks MSPQ, scans in insurance cards and ID's, utilizes RTE and external websites to verify.
  • Collects worker's compensation billing information, pulls up protocol form portal, and collects protocol information if protocol does not exist.
  • Discusses Care Everywhere/transfer of medical records with the patient and obtains proper patient consent in accordance with HIPAA.
  • Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department Specific Duties

Knowledge, Skills and Abilities

  • Word processing/computer knowledge required.
  • Medical terminology and coding background preferred.
  • Effective communication skills.
  • Knowledge of insurance carriers and their eligibility requirements (including Title 19 and Medicare).

Professional Experience

  • One year experience in a medical office environment preferred. Two years customer service experience preferred.

Education

  • High School Diploma or equivalent preferred.

Licensure, Certification, Registration

  • N/A

Physical Requirements

Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently .

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Mercy Care's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mercy Care's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mercy Care's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.