Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

Supervisor, Clinic Operations - Neurosurgery - Full-Time

Mercy Care198 open roles

Where
Mercy Medical Center
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupervisor, Clinic Operations - Neurosurgery - Full-TimeMercy Care · Mercy Medical Center

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mercy Care's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Mercy Care postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 15 days ago

Mercy Care median: 13 days open

The posting

Work Shift

Day

Scheduled Weekly Hours

40

Summary

This position supports Mercy's philosophy of patient centered care by ensuring consistency in operations and staffing by supervising the daily clinical operations. The Supervisor, Clinic Operations presents excellent customer service and enables the facilitation of positive patient outcomes by providing nursing support to a Mercy provider.

Job Description

Job Duties/Essential Functions

  • Leadership CompetenciesLeadingFormulates a future course that reflects departmental needs and is aligned with Mercy's vision. Translates the course into team goals and objectives, sets priorities, and directs the efforts of staff towards accomplishing them. Recognizes and acts on opportunities for growth and improvement to advance Mercy's goals. Inspires staff enthusiasm for and generates commitment to departmental and organizational goals. Standards and AccountabilityHolds team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments. Sets and maintains high standards for service to patients, physicians, colleagues, and other Mercy departments. Incorporates needs and concerns of diverse constituencies into decision making. Planning and Decision MakingAnalyzes problems systematically and logically and is resourceful when developing and implementing solutions. Applies key financial concepts and analysis to decision making. Understands drivers of financial performance and takes these into account when developing strategies and making decisions. Develops and implements work plans with actionable components and measurable outcomes. Proactively monitors key performance indicators and makes real-time adjustments to ensure that progress stays on track. Regularly reassesses priorities and competing demands and adjusts allocation of own and staff time and resources to increase efficiency and effectiveness. CommunicationArticulates logical and well-founded arguments that support conclusions. Matches communication style to the message and audience. Actively solicits opinions from others. Routinely provides others with the information they need to do their jobs. Routinely shares suggestions, advice, and insights on progress toward goals. Provides performance feedback that is constructive and actionable, and that highlights successes as well as areas for growth based on objective metrics. Developing PeopleSelects and attracts outstanding staff from diverse backgrounds. Identifies and fills gaps in team skills and knowledge. Defines development objectives for self and staff that support performance goals and progress toward future skill development. Assists staff in developing their own careers by encouraging them to articulate their career goals, offering challenging growth opportunities, and providing necessary coaching and training. Managing RelationshipsBuilds and maintains long-term relationships with others based on mutual respect and trust. Fosters cooperation and collaborative decision-making among staff with diverse backgrounds and interests. When conflict arises, works effectively towards solutions and compromises that take the needs of all parties into account. Provides regular updates on goal progress and works with own manager to minimize risks and resolve problems.
  • Job DutiesReports practice performance to the Manager, identifying operational efficiencies or areas for improvement. Responsible for employee time reporting. Ensures adequate staffing of the practice site supplementing with relief employees as needed. Works with the Manager to select, orient and supervise practice staff. Responsible for work assignments and training of employees as needed. Reports performance issues to the Manager. Participates in feedback with employees, including performance evaluations, discipline and commendations. Depending on the size of the site office, may also fulfill some or all of the duties of a Patient Service Coordinator or Patient Care Staff. Prepares patient for examination. This includes histories, vitals, reason for visit, presenting symptoms and current medication list. Provides assistance with diagnostic procedures and treatments as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed. Completes discharge of patient from exam room. This may include written instructions, scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions. Effectively documents within the electronic health record. Prepares the exam and treatment rooms, including instrument, supplies and protective devices for exam and testing. Maintains and stocks supplies. Cleans and sterilizes instruments in accordance with infection control and manufacturer recommendations. Provides patient education as needed for the scheduled test/procedures. Meets requirements for handling and disposing of bio-hazardous waste.
  • Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department Specific Duties

Neurosurgery Clinic Works with manager to maintain clinic needs and manager workflow within the department

  • Displays support for and awareness of the clinic business plan and assists with implementation of action plans
  • Assist with clinic staffing to meet daily patient care needs of all clinic positions
  • Manages patient complaints in a timely and caring manner and escalates them to the manager as appropriate
  • Monitor and order supplies as appropriate

Knowledge, Skills and Abilities

  • Excellent communication and customer service skills, computer skills, organization, time management, attention to detail and the ability to remain poised and efficient in a fast-paced environment.

Professional Experience

  • Previous experience in a medical office setting preferred.

Education

  • Education sufficient to obtain required licensure/certification.

Licensure, Certification, Registration

  • Current certification in Basic Life Support, in accordance with the American Heart Association required.
  • Current Iowa licensure as Registered Nurse, Licensed Practical Nurse, or Certified Medical Assistant required.
  • Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Physical Requirements

Medium: Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Mercy Care's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mercy Care's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mercy Care's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.