Patient Svc Representative - Full time - Days - Heart Hospital Clinic
Mercy Hospital Springfield
Under the direction of the Director of Quality, the Patient Safety Specialist will participate in the implementation, review and support of the facility patient safety program. The specialist will promote and foster a culture of safety throughout the organization.
In collaboration with leadership, coworkers, and medical staff the patient safety specialist will develop, implement, monitor and champion processes related to key patient safety issues. The specialist will model behaviors that embrace just culture, reporting, flexibility, and learning across the organization.
The Patient Safety Specialist will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Patient Safety Specialist
Full Time
Mercy - Fort Smith
Minimum Required Qualifications Education: Bachelor’s degree Licensure: None required Experience: 3+ years clinical healthcare related experience Certification/Registration: None required Other Skills and Knowledge: • Excellent written and oral communication skills • Proven leadership ability • Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement • Excellent organizational, interpersonal, and analytical skills. Effective change agent. • Attention to detail and accuracy • Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude • Proficiency in MS Office (Word, Excel, and PowerPoint) • Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff • Self-directed and able to perform independently with minimal oversight • Ability to travel throughout the hospital
Preferred Qualifications: Education: Bachelor’s degree in healthcare related field Experience: 5+ years clinical healthcare experience
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Seen 13 days ago.
Original posting on Mercy's site ↗
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