The posting
STARTING RATE: $12.00 + Tips MINIMUM AGE REQUIREMENT: 21 years old LICENSE/CERTIFICATION: S. Nevada Health District Food Handler Card and Alcohol Awareness Card. JOB SUMMARY: Responsible for providing excellent banquet dining service to all guests. JOB QUALIFICATIONS: Minimum 2 years of banquet or food service experience required. Must be capable of carrying 8 to10 meals on a tray (up to 50 pounds). Ability to understand and follow directions from the Manager. Requires good interpersonal skills and the ability to work in a team environment and interact with customers. Adhere to all departmental and company policies and procedures. ESSENTIAL JOB FUNCTIONS:
Perform all guest contact activities in a cordial, efficient and professional manner.
Ensure that the food and beverage is served while maintaining a consistent presentation and proper temperature.
Assist in food, beverage, equipment, meeting supplies, china, glass, and silverware set up. Ensure proper handling and storing of all equipment.
Enforce all sanitation procedures including safety guidelines and OSHA requirements.
Immediate communication of special requests, guest problems, or concerns to the Banquet Captain, Banquet Manager, or Executive Chef.
Follow all designated opening and closing procedures to ensure areas are secure.
Other job-related duties as assigned and instructed by management.
CUSTOMER SERVICE EXPECTATIONS:
Provide outstanding world-class coordination and servicing of convention, meeting, and group business to position the CasaBlanca and Virgin River Hotels as the preferred provider of convention and group meetings in the Southern Nevada area.
Ensure that all activities are performed to planned specifications of the client.
Achieve an outstanding level of guest satisfaction and delivering consistent repeat business.
PHYSICAL DEMANDS: The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting heavy objects up to 70 pounds. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. WORK ENVIRONMENT: The work involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, carts, or machines, or with contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields. The work environment involves exposure to secondhand smoke in a casino. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.
