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Open nowPosted 36 hours agoWe saw it 24 min after it went up

CRM Specialist

Metyis AG72 open roles

Where
Porto, Porto, Portugal
Work mode
Hybrid
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Your applicationOpen nowCRM SpecialistMetyis AG · Porto, Porto, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Metyis AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. Metyis AG postings stay open a median of 17 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 36 hours ago

Metyis AG median: 17 days open

The posting

We are looking for a CRM Specialist with 2-3 years of experience to join our Digital Commerce team in our Digital Campus in Porto.

What we offer

  • Develop your professional career by shaping personalized, customer-centric experiences across omnichannel touchpoints.
  • Accelerate digital transformation and business growth through omnichannel marketing expertise, advanced technology, and data-driven strategies.
  • Drive customer engagement, conversion, and lifetime value by designing, scaling, and optimizing personalized customer journeys.

What you will do

  • Analyze and interpret customer behavior and engagement across loyalty programs to identify key trends and performance drivers.
  • Identify factors influencing membership program effectiveness and translate data insights into actionable recommendations.
  • Provide recommendations to markets and management to enhance membership programs and drive revenue growth.
  • Develop reports & offer analytical capacity on market specific research questions
  • Actively manage and further develop CRM reporting landscape based on the need of markets to provide easy accessible reports that are visually easy to interpret
  • Act as reporting business owner: alignment, priorisation and implementation with IT of all reporting requirements
  • Provide ad hoc market specific data analysis to support strategy consultancy

What you will bring

  • Ensure the CRM reporting landscape works properly and meets business needs; create and enhance reports/dashboards to track customer behaviour and KPIs
  • Strong analytical skills and solid knowledge of CRM systems
  • Expertise in loyalty programs and a strong understanding of customer engagement tracking processes
  • Solid knowledge of Databricks; proficiency in Python (PySpark) and SQL
  • Experience with SAP systems (Lumira, Analysis for Office, Analytics Cloud); Google Analytics is an advantage
  • Excellent Microsoft Office skills, especially Excel
  • Strong ability to prioritize and manage time effectively under tight deadlines
  • Proven team player with a proactive mindset, able to collaborate with cross-functional teams (IT, Data Scientists, Business)
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    The review screen in CV Rocket: how each CV was read, round by round.

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