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Open nowPosted 2 days ago

Waiter/Waitress

MGEN COLLAB PTE. LTD.

Pay
SGD 3,200 – SGD 5,000 a month
Where
West, Singapore
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Your applicationOpen nowWaiter/WaitressMGEN COLLAB PTE. LTD. · West, Singapore
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 2 days ago

The posting

We are looking for a friendly, responsible and customer-oriented Waiter / Waitress to provide excellent food and beverage service to customers.

The successful candidate will assist with taking orders, serving food and drinks, maintaining dining area cleanliness and ensuring customers enjoy a pleasant dining experience.

Key Responsibilities

1. Customer Service

  • Welcome customers warmly and assist with seating arrangements.
  • Present menus and explain menu items, promotions and daily specials.
  • Take customer orders accurately and enter orders into the POS system.
  • Respond to customer enquiries and special requests politely.
  • Handle customer feedback professionally and refer complaints to the supervisor when necessary.

2. Food & Beverage Service

  • Serve food and beverages promptly and accurately.
  • Check orders before serving to ensure correctness and presentation.
  • Coordinate with kitchen and bar staff to ensure smooth service.
  • Check on customers during meals and attend to their needs.
  • Clear used plates, glasses and cutlery promptly.

3. Dining Area Maintenance

  • Prepare and arrange tables before service.
  • Ensure tables, chairs, floors and service stations are clean and tidy.
  • Reset tables after customers leave.
  • Replenish cutlery, napkins, condiments and other service supplies.
  • Follow the company's cleaning and hygiene procedures.

4. Sales & Promotions

  • Recommend menu items, beverages and promotions to customers.
  • Assist in promoting set meals, special offers and other products.
  • Provide accurate information about menu items and prices.
  • Support the outlet in achieving sales and customer satisfaction targets.

5. Cashier & Order Handling

  • Process customer orders and payments when required.
  • Handle cash, card and electronic payment transactions accurately.
  • Issue receipts and assist with daily cashier duties.
  • Follow proper cash-handling and payment procedures.

6. Teamwork & Operations

  • Work closely with kitchen staff, supervisors and other service crew.
  • Follow instructions from supervisors and comply with company SOPs.
  • Assist with opening and closing duties.
  • Report customer issues, equipment problems and stock shortages to the supervisor.
  • Perform other reasonable duties related to restaurant operations.

Requirements

  • Previous experience in a restaurant, café or F&B outlet is an advantage.
  • No experience required for suitable candidates willing to learn.
  • Good customer service and communication skills.
  • Friendly, polite and presentable.
  • Responsible, punctual and hardworking.
  • Able to work in a fast-paced environment.
  • Able to stand and walk for extended periods.
  • Able to work shifts, weekends and public holidays.

Posting text belongs to the employer. Removal requests: contact us.

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