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Open nowPosted 219 days ago

Front Office Duty Manager

mgmchina111 open roles

Where
Front Office Duty Manager M10929
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Your applicationOpen nowFront Office Duty Managermgmchina · Front Office Duty Manager M10929

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on mgmchina's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. mgmchina postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 219 days ago

mgmchina median: 9 days open

The posting

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job Responsibilities:

  • Providing guests with general information regarding functions of the day and the restaurant hours of operation
  • Actively listen to guest reactions and ask questions to ensure guest’s needs are exceeded; build effective relationships with them and gain their trust, respect and loyalty
  • Supervise the front desk on the daily operations. Prepare and run daily front office operations reports and check lists
  • Ensure efficient operation of all respective areas and all its equipment, ancillary maintenance and repair services and protection of the Owner's assets
  • Work closely with all colleagues to ensure recognitions are met for our guests Input and update guests’ profiles and preferences at all times
  • Assist in follow-up of all guest incident and record in system and OPERA

Job Requirements:

  • 5 year or above related experience at 4 to 5 stars international hotels is preferred
  • Bachelor’s Degree or above
  • Excellent language skills in English, Cantonese and Mandarin
  • Technically well-verse in hotel PMS operations / interface / conversions / night audit
  • Must be able to work various shifts including weekends and holidays
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