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Open nowPosted today

Players Club Representative Full Time - MGM Springfield

mgmresorts494 open roles

Pay
$17 an hour
Where
Property - MGM Springfield
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Your applicationOpen nowPlayers Club Representative Full Time - MGM Springfieldmgmresorts · Property - MGM Springfield

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on mgmresorts's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. mgmresorts postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

mgmresorts median: 13 days open

The posting

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Are you outgoing, energetic, and passionate about delivering exceptional guest service? Join MGM Springfield as a Players Club Representative, where you'll be the face of our loyalty program and help guests unlock exciting rewards, exclusive benefits, and unforgettable experiences.

THE STARTING RATE: $17.25 per hour plus tips

THE DAY-TO-DAY:

  • Assist players with all requests in a professional and timely manner; answer questions and address problems
  • Explain the loyalty program in detail and redeems guests’ points for express comps
  • Evaluate members’ status and issue complimentary amenities based on established Company guidelines
  • Utilize all aspects of the Player Tracking System; input player information into the database system and issue loyalty program cards
  • Protect the confidentiality of all company files and document under immediate control
  • Communicate new ideas to upper management in order to improve productivity
  • Resolve guest complaints within scope of authority and otherwise refer the matter to management; notify supervisor of all unusual events, circumstances, missing items, or alleged theft THE IDEAL CANDIDATE:
  • Can work varied shifts, to include weekends and holidays. THE PERKS & BENEFITS:
  • Prioritize your wellness, access programs crafted to nurture your mental and physical health.
  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
  • Savor delicious meals for free in our employee dining room.
  • Park with ease—whether you're on or off shift, it's free!
  • From healthcare to financial support and generous time-off options, we’ve got you covered.
  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities. VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14608

Pay Rate

The rate for this role is:

$17.25

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!

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