The posting
At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
The Role
We’re looking for a Pensions Assistant to provide high-quality administrative and operational support to our Pensions team.
You’ll play an important role in supporting the smooth running of the team, helping to coordinate meetings and activities, maintain accurate records and documentation, manage shared communications and provide a professional service to internal and external stakeholders.
This role would suit someone who is highly organised, detail-focused and comfortable managing a variety of administrative activities while working within established processes and deadlines.
Key Responsibilities
As a Pensions Assistant, you will:
- Coordinate meetings, including scheduling, diary management and distributing invitations and supporting materials.
- Prepare and compile meeting packs, agendas and supporting documentation, ensuring information is accurate and issued on time.
- Manage shared team mailboxes, monitoring incoming correspondence and directing queries to the appropriate individuals or teams.
- Maintain and update logs, trackers, registers and other administrative records to support reporting and governance requirements.
- Arrange travel, accommodation and meeting logistics in line with organisational requirements.
- Maintain document repositories and ensure records are stored and managed appropriately.
- Produce routine correspondence, reports and presentation materials as required.
- Respond to routine enquiries from internal and external stakeholders, providing a professional and helpful service.
- Support continuous improvement by identifying opportunities to improve administrative processes and team efficiency.
What We’re Looking For
We’re looking for someone with:
- Strong organisational and administrative skills, with the ability to manage multiple priorities effectively.
- Excellent attention to detail and a commitment to producing accurate, high-quality work.
- Effective written and verbal communication skills.
- The ability to maintain confidentiality and handle sensitive information appropriately.
- Experience maintaining records, logs and documentation within established processes.
- A strong stakeholder and customer service focus.
- The ability to work collaboratively as part of a team, while also working independently when required.
- Proficiency in standard business systems and Microsoft Office applications.
Key Skills
- Administrative coordination
- Diary and meeting management
- Document preparation and record keeping
- Mailbox management
- Travel and meeting logistics
- Stakeholder communication
- Planning and prioritisation
- Attention to detail
- Team collaboration
- Continuous improvement mindset
What we offer:
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:
- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
- Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
- Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
- Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]
