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Open nowFirst seen 5 days ago

Director of Residential Services - Ultra-Luxury Hotel

MGRMC14 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowDirector of Residential Services - Ultra-Luxury HotelMGRMC · Dubai, United Arab Emirates
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Lead a Bespoke Living Experience for Discerning Residents

Our client, a globally recognized ultra-luxury hotel brand, is seeking a Director of Residential Services to oversee the private residence component of their iconic Dubai property. This role is distinct from traditional hotel management, focusing on creating a seamless, highly personalized, and discreet lifestyle for high-net-worth individuals and families who call the residence home.

Key Responsibilities:

  • Develop and execute a visionary strategy for residential services, ensuring an unparalleled level of personalized service that exceeds the expectations of permanent residents.
  • Lead, mentor, and inspire a dedicated team of residential butlers, concierges, and housekeeping staff, fostering a culture of absolute discretion and proactive service.
  • Act as the primary point of contact for residents, building deep, trusting relationships and understanding their unique preferences to anticipate needs and curate bespoke experiences.
  • Manage the operational and financial performance of the residential division, including budgeting, forecasting, and P&L management.
  • Collaborate with security to ensure the highest levels of privacy and safety for all residents and their property.
  • Coordinate with third-party vendors, real estate partners, and internal hotel departments to deliver flawless move-in/out experiences and ongoing facility management.

Who You Are (Qualifications & Requirements):

  • Minimum of 8-10 years of experience in butler services, private villa management, or residential services within ultra-luxury hotels or private estate management.
  • Proven track record of managing long-term relationships with UHNWI clients with utmost discretion and professionalism.
  • Exceptional leadership and emotional intelligence, with the ability to empower a team to deliver impeccable service.
  • Strong financial and operational acumen.
  • Impeccable personal presentation and exceptional communication skills.
  • Fluency in English is required; additional languages (Arabic, Russian, Mandarin) are a significant advantage.

What Our Client Offers:

  • A highly competitive, tax-free salary package.
  • High-end residential accommodation.
  • Annual flight allowance and comprehensive medical insurance.
  • The opportunity to work with an exclusive clientele in one of Dubai's most prestigious addresses.

We appreciate all applicants; however, only those selected for an interview will be contacted.

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