The posting
- Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? You’ll be the central point for planning and coordination, ensuring our Data Collection teams are deployed effectively and efficiently. Your responsibilities will include: Scheduling and Allocation: Assigning work across multiple systems to make sure every job is completed within the required timeframes Capacity Management: Balancing resources against demand by managing annual leave, monitoring shrinkage, and adjusting system settings Performance Analysis: Reviewing productivity data, identifying trends, and recommending improvements to keep operations running at peak efficiency Collaboration: Working closely with Operations and Field Managers to resolve challenges, prioritise urgent work, and maintain customer satisfaction Continuous Improvement: Supporting system enhancements and process improvements to optimise routes and workflows Your role is critical to ensuring that customer commitments are met and that our teams have everything they need to succeed. This is a remote role, giving you flexibility in where you work, while still being fully connected to the team. Ideally, you’ll be based in South East of England to allow for in-person collaboration when needed. What you’ll bring Must have previous Water Data Collection experience in either a 1DC or WDC environment A proactive, organised approach with a keen eye for detail Confidence in managing data and systems Strong communication skills to collaborate across teams Ability to work under pressure and meet deadlines What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-AJ1 IND2
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