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Open nowPosted 5 hours agoWe saw it 54 min after it went up

Especialista de Negócios

Michael Page | Enterprise Solutions 2

Where
Belo Horizonte, Minas Gerais, Brazil
Work mode
On site
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Your applicationOpen nowEspecialista de NegóciosMichael Page | Enterprise Solutions 2 · Belo Horizonte, Minas Gerais, Brazil

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Michael Page | Enterprise Solutions 2's own form.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 5 hours ago

The posting

Estamos em busca de um profissional para atuar como um Especialista de Negócios olhando para o planejamento comercial e para a estratégia comercial.•O objetivo desta vaga é buscar um profissional que assume o papel de ponte estratégica entre o cliente e seus parceiros externos, impulsionando a resolução de problemas em um ambiente dinâmico. •O profissional buscará a retenção do cliente em conjunto com o foco em excelência operacional, alinhamento de expectativas, qualidade de entrega e experiência do cliente. A posição terá atuação próxima às áreas de Produto, Tecnologia e Operações, contribuindo para a estabilidade e melhoria contínua dos processos do cliente.Responsabilidades e atribuições•Tratar reclamações e buscar soluções rápidas para manter a qualidade do serviço prestado•Formalizar atividades realizadas em ferramentas de gestão•Buscar a excelencia do SLA e qualidade nos processos•Prestar suporte e ser ponto focal do cliente sobre os produtos, serviços, fluxos, bem como apoiar em possíveis treinamentos•Elaboração de apresentações e relatórios claros•Elaborar e estruturar indicadores de desempenho e relatórios para ajudar na tomada de decisões do cliente•Ser ponto focal e otimizar nas integrações entre áreasRequisitos e qualificaçõesHard Skills •Ensino superior completo em Administração, Engenharia de Produção, Gestão de Processos ou áreas correlatas•Domínio de ferramentas (como Excel avançado), análise de dados e acompanhamento de relatórios gerenciais e KPIs•Inglês intermediário•Power BI / dashboards (será um diferencial). Soft Skills •Habilidade para se comunicar de forma clara e concisa com diferentes públicos e equipes•Capacidade de analisar informações e problemas de forma crítica, propondo soluções eficazes•Organização para navegar em assuntos diversos•Capacidade de trabalhar de forma independente em ambiente dinâmico•Visão analítica e executiva•Resiliência para gerenciar múltiplas tarefas e prazos de forma eficienteInformações adicionaisLocal de trabalho: Atuação presencial em Belo Horizonte.

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