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Open nowPosted 23 hours ago

Customer Care Specialist - Banking Sector | Brussels

MICHAEL PAGE INTERNATIONAL (BELGIUM)

Where
West-Vlaanderen, Belgium
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Your applicationOpen nowCustomer Care Specialist - Banking Sector | BrusselsMICHAEL PAGE INTERNATIONAL (BELGIUM) · West-Vlaanderen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MICHAEL PAGE INTERNATIONAL (BELGIUM)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 23 hours ago

The posting

The organisation operates in the Financial Services industry in Brussels.

Jobomschrijving

As a Customer Care your responsibilities are:

  • Respond to customer enquiries through the available service channels.
  • Provide clear and accurate information to help customers resolve their requests.
  • Record customer interactions and relevant details in the appropriate systems.
  • Follow up on open enquiries to support timely resolution.
  • Handle customer requests in line with agreed service processes.
  • Escalate complex enquiries to the relevant internal contact when needed.
  • Maintain accurate and complete customer records.
  • Contribute to a reliable Customer Service experience for customers in Brussels.

A successful Customer Care should have:

  • Experience handling customer enquiries in a service-focused setting.
  • Ability to communicate information clearly and accurately in Dutch and English.
  • Comfort working with customer records and digital systems.
  • Ability to organise and follow up on several customer requests.
  • Careful attention to detail when recording customer information.
  • Ability to follow established customer service processes.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against MICHAEL PAGE INTERNATIONAL (BELGIUM)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MICHAEL PAGE INTERNATIONAL (BELGIUM)'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MICHAEL PAGE INTERNATIONAL (BELGIUM)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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