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Open nowPosted yesterday

Trainee - Sales Administrator

Michelin717 open roles

Where
Pune
Work mode
On site
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Your applicationOpen nowTrainee - Sales AdministratorMichelin · Pune

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Michelin postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted yesterday

Michelin median: 13 days open

The posting

Trainee - Sales Administrator

- - - - - - - - - - - -

Trainee – Sales Administrator

Job Mission

We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities while ensuring accurate pricing administration, customer master-data maintenance, credit note processing, and customer request management. The ideal candidate should possess strong analytical, financial, and customer service skills, along with a keen interest in Sales Operations and Commercial Administration.

The trainee will undergo structured training across the following areas:

Key Responsibilities

1. Commercial Terms & Conditions (CTC) & Price Management

  • Set up and maintain prices, discounts, rebates, promotions, and commercial terms in business systems.
  • Verify the accuracy and consistency of collected data before completing system transactions.
  • Support pricing updates and commercial condition maintenance activities.
  • Identify data discrepancies and support corrective actions.
  • Perform regular data cleansing and master-data validation checks.

2. Credit Note & Transaction Processing

  • Review customer requests and supporting documentation for credit note processing.
  • Process credit notes and claims in accordance with approved commercial terms and conditions.
  • Verify pricing, discounts, rebates, claims, and promotional agreements before processing.
  • Follow established Standard Operating Procedures (SOPs) and internal controls while executing system transactions.

3. Customer Request Management

  • Capture and manage customer requests, claims, and inquiries related to pricing and commercial conditions.
  • Provide first-level issue resolution and escalate complex cases when required.
  • Coordinate with customers and internal stakeholders to ensure timely resolution and closure of requests.
  • Maintain accurate records of customer requests and transactions.

4. Customer Master Data Management

  • Maintain customer-specific pricing, discounts, payment terms, and other master-data records.
  • Perform data validation checks to ensure completeness and accuracy.
  • Support customer master-data creation, modifications, and updates in accordance with defined procedures.

5. Reporting & Analysis

  • Perform basic data analysis using MS Excel and reporting tools.
  • Identify unusual transactions, data discrepancies, and trends for review by senior team members.
  • Support Business Analysts and Sales Operations teams with data collection and reporting requirements.
  • Assist in preparing operational reports and tracking key performance indicators (KPIs).

6. Compliance & Operational Excellence

  • Ensure proper documentation and traceability of transactions.
  • Adhere to legal, fiscal, and internal control requirements while performing daily operations.
  • Assist with audit requirements and preparation of supporting documentation.
  • Identify opportunities to improve operational efficiency, compliance, and customer satisfaction.
  • Support continuous improvement initiatives and process standardization activities.

Qualifications & Skills

  • Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
  • Experience: Freshers.
  • Proficiency in MS Excel.
  • Basic understanding of Sales and Commercial concepts.
  • Strong analytical and problem-solving abilities.
  • Good communication skills, particularly in English.
  • Strong customer and stakeholder orientation.
  • Excellent attention to detail and an organized approach to work.
  • Willingness to learn and adapt to new systems, processes, and business requirements.

Good to Have

  • Familiarity with ERP systems.
  • Basic understanding of Sales Coordination and Operations.
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