The posting
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.
Visit our careers page to see what exciting opportunities and company perks await!
Job Description:
Many of our customers require a high degree of order visibility, communication, and support for critical programs. The Program Management team at Microchip’s Mount Holly Springs (MHS) facility plays a key role in ensuring customer commitments are understood, communicated, and successfully executed from order inception through final shipment.
Reporting directly to the MHS Operations Manager, the Program Manager serves as a primary point of coordination between our customers and internal teams, including Engineering, Sales, Supply Chain, Quality Assurance, Production, and Vectron PLM. This role is responsible for monitoring program progress, identifying potential risks, coordinating resolution of issues, and keeping both the customer and internal stakeholders informed throughout the life of the program.
Key Responsibilities
- Manage and monitor customer programs from order inception through final shipment and closeout, ensuring contractual, quality, schedule, and documentation requirements are met.
- Conduct formal contract reviews to ensure customer purchase orders, drawings, specifications, and other contractual requirements are understood and communicated throughout Microchip.
- Identify and coordinate applicable U.S. Department of Defense (DoD) ratings, flow-down requirements, and other customer-specific requirements for inclusion in Microchip Supply Chain purchase orders.
- Monitor the progression of key program activities, including:Sales order releaseBill of Material (BOM) generation and releaseDrawing releases and engineering change ordersMaterial procurement and supplier delivery commitmentsNon-conforming material issues and corrective actionsProduction, inspection, testing, and final shipment
- Review drawing and configuration status and coordinate required customer documentation, reviews, and approvals.
- Develop and maintain Microsoft Project milestone schedules covering major program activities from kitting through final shipment.
- Provide regular program status updates to customers and internal stakeholders, typically on a biweekly basis or as significant program events warrant.
- Coordinate customer and internal program meetings, including Manufacturing Readiness Reviews (MRRs), Preliminary Design Reviews (PDRs), and Critical Design Reviews (CDRs), as required by contract.
- Maintain meeting minutes, track action items, and follow up with responsible parties to ensure timely closure.
- Proactively communicate activities, issues, risks, and concerns that may impact customer requirements, quality, schedule, or delivery.
- Coordinate customer on-site visits and serve as a key point of contact throughout the visit.
- Monitor subcontractor performance and coordinate activities necessary to support timely material delivery and program execution.
- Participate in MHS Production status meetings and communicate relevant program priorities, risks, and customer commitments.
- Identify customer deliverable and data requirements and coordinate timely submission of required documentation.
- Support MHS Quality Assurance in coordinating and hosting customer source inspections.
- Lead cross-functional coordination and issue resolution for matters affecting schedule, quality, performance, or revenue.
- Coordinate third-party testing, processing, or other external services as required to support customer programs.
- Build and maintain strong, professional relationships with customers through consistent communication, responsiveness, and follow-through.
Requirements/Qualifications:
- 3-5 years of experience in program management, project management, customer program management, operations, engineering, supply chain, or a related manufacturing environment preferred.
- Bachelor’s degree in Business, Engineering, Supply Chain, Operations, Project Management, or a related field preferred. Equivalent relevant experience may also be considered.
- Previous experience working with a prime contractor, aerospace, defense, or other highly regulated customer environment is a plus.
- Ability and willingness to develop a working, conversational understanding of the technical and quality aspects of Microchip’s products and manufacturing processes.
- Ability to interpret customer purchase orders, specifications, drawings, and other contractual requirements and translate them into actionable internal requirements.
- Strong verbal and written communication skills, with the ability to communicate effectively with both customers and internal stakeholders.
- Strong organizational and time-management skills with the ability to manage multiple programs, priorities, and deadlines simultaneously.
- Demonstrated ability to coordinate effectively across multiple functions and influence outcomes without direct authority.
- Strong customer-service mindset and the ability to build and maintain effective customer relationships.
- Proficiency with Microsoft Office applications, including Microsoft Project, Excel, PowerPoint, and Word.
- Strong attention to detail and ability to identify potential schedule, quality, and contractual risks before they impact the customer.
- Ability to work effectively in a fast-paced, cross-functional manufacturing environment.
Why This Role Matters
The Program Management team is an integral part of the Mil-Space organization and plays a critical role in maintaining strong customer relationships. Through proactive communication, detailed program oversight, and cross-functional coordination, the Program Manager helps ensure that customer commitments are understood, risks are addressed, and programs are delivered successfully.
Benefits
To reflect and honor how essential our team is, they have access to all the following benefits:
- 3 weeks of Vacation
- 10 Paid Holidays
- Quarterly Bonuses
- Restricted Stock Units & Employee Stock Purchase Plans
- Medical, Dental, Vision, and Legal Benefits on Day 1
- 401k & Company Match
- Tuition Reimbursement
- Onsite Fitness Room
U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).
This position is not eligible for Microchip immigration sponsorship.
Travel Time:
0% - 25%
Physical Attributes:
Hearing, Other, Seeing, Talking, Works Alone, Works Around Others
Physical Requirements:
100% inside, 80% sitting, 10% walking, 10% standing
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
