The posting
Core Role & Objectives
- Collaborative Support: Work closely with the student management team, form teachers, and school counsellors to investigate misconduct and deliver structured rehabilitation, fostering a safe and inclusive environment.
Key Responsibilities
Misconduct Investigations:
- Gather information via interviews (students, victims, witnesses) and review evidence (CCTV footage, written statements).
- Document findings objectively, prepare concise reports for the discipline committee, and ensure a fair, trauma-informed process.
- Maintain strict confidentiality and liaise with external agencies (e.g., Singapore Police Force, MSF, Child Protective Services) when escalation is required.
Rehabilitation & Student Support:
- Conduct one-on-one check-ins with students to monitor progress and mentor them.
- Engage parents and guardians as partners through updates and joint meetings.
Preventive Patrols:
- Conduct regular walkabouts within the school and surrounding neighborhood districts to deter and detect rule violations, such as smoking and vaping.
Administration & Coordination:
- Maintain accurate documentation of cases and rehabilitation plans, prepare progress reports, coordinate with community partners, and attend professional development as required.
Working Hours & Schedule
- Monday to Thursday: 8:00 AM to 5:30 PM (includes a 1-hour lunch break).
- Friday: 8:00 AM to 5:00 PM (includes a 1-hour lunch break).
- Off Days: Weekends and gazetted public holidays.
Qualifications & Experience
- Education: Diploma from a local polytechnic or equivalent, preferably in a related field.
- Professional Experience: At least 2 years of relevant experience working with youths in a school, social service, law enforcement, or community setting.
- Case Management Experience: Minimum of 2 years of experience conducting investigations or handling case management.
Required Skills
- Communication & Engagement: Strong interpersonal and communication skills to engage effectively with students, parents, and staff.
- Conflict & Crisis Management: Capable of resolving disputes, reducing tensions, and managing emergencies or safety concerns professionally.
- Documentation: Good report-writing skills for preparing accurate statements, case records, and reports.
- Teamwork & Trust: Able to build trust, maintain positive stakeholder relationships, and work both independently and collaboratively within a multidisciplinary team. Email Address: [email protected] Migrantlink Pte. Ltd. EA License: 25C3111 EA Personnel: R25158554 | Keith Tang



