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Open nowPosted today

Kundenberater*in M-Infoline

Migros-Genossenschafts-Bund

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowKundenberater*in M-InfolineMigros-Genossenschafts-Bund · Zürich, ZH, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Migros-Genossenschafts-Bund's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted today

The posting

--- base: meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 title: Kundenberater*in M-Infoline (Schwerpunkt Telefonie) ---

Kundenberater\*in M\-Infoline (Schwerpunkt Telefonie) =====================================================

Die M\-Infoline ist die zentrale Kontaktstelle für Anliegen der Migros Kundinnen und Kunden. Oberste ist die Kundenzufriedenheit. Mit unserem Anspruch auf höchste Qualität und Performance in der Kundenbetreuung trägt die M\-Infoline wesentlich zum Unternehmenserfolg bei.

Was du bewegst

  • Kompetente und serviceorientierte Entgegennahme und Abwicklung der telefonischen Kundenanfragen, sowie Unterstützung im schriftlichen Bereich (Mail, Chat, WhatsApp) auf Deutsch und ösisch
  • Bearbeitung und eigenständige Klärung sowie Lösungsfindung von Kundenanfragen mit Fachstellen zu den vielfältigen Themen der Migros\-Welt
  • Professionelle und lösungsorientierte Betreuung von Kunden bei Reklamationen, um deren Anliegen schnell und zufriedenstellend zu klären
  • diverse administrative Tätigkeiten

Was du mitbringst

  • Bildung: Abgeschlossene Berufslehre (EFZ)
  • Fachrichtung: abgeschlossene Berufslehre, Handelsschule oder Matura
  • Berufserfahrung: Mehrjährige Berufserfahrung im Call Center oder in einem anderen serviceorientierten Bereich
  • Bereitschaft zur Samstagarbeit (1\-2\-mal pro Monat)
  • Fliessende mündliche Ausdrucksweise in Deutsch und ösisch
  • Teamfähigkeit und eine offene Kommunikation
  • Hohe Belastbarkeit, sowie eine effiziente Arbeitsweise
  • Deutsch (B2\)
  • ösisch (C1\)

Was wir dir bieten

  • Berufliche Vorsorge: Überdurchschnittliche Leistungen und drei verschiedene Sparpläne passend zur individuellen Lebenssituation
  • Sozialleistungen: Attraktive Anstellungsbedingungen mit sehr guten Sozialleistungen
  • Cumulus\-Punkte: Zusätzliche Cumulus\-Punkte in allen Migros\-Filialen und diversen Tochtergesellschaften
  • Klubschule Migros: Grosszügige finanzielle Beteiligung an Kursen der Migros Klubschule
  • Freizeit\- und Kulturangebote: Als Hauptsponsor bei Läufen und Events bietet Migros den Mitarbeitenden beschränkte Plätze zum halben Preis an.
  • Moderne Infrastruktur: Vielfältige Arbeitszonen und moderne Co\-Working\-Spaces mit fortschrittlicher Ausstattung

Rekrutierungsprozess

  • Bewerbungsunterlagen einreichen
  • Vorselektion der Bewerbungen
  • Gespräch mit HR \& Fachabteilung
  • Schreib\-/Grammatiktest
  • Fachgespräch
  • Angebot \& Vertragsausstellung (Digital)

Kontakt Frau Bélise Useguwe Talent Acquisition Partner

Keine passenden Stellen?

Gib ein Suchabo auf, um passende Stellenangebote bequem per E\-Mail zu erhalten.

![Migros-Genossenschafts-Bund]()

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![Migros-Genossenschafts-Bund]()

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Posting text belongs to the employer. Removal requests: contact us.

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