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Open nowPosted 6 days ago

Parts Sales (New Aftermarket) - Kolkata

Milacron70 open roles

Where
Kolkata, West Bengal, India
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Your applicationOpen nowParts Sales (New Aftermarket) - KolkataMilacron · Kolkata, West Bengal, India

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Milacron postings stay open a median of 21 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 6 days ago

Milacron median: 21 days open

The posting

ROLE PURPOSE The Key Account Manager (KAM) is the dedicated owner of aftermarket revenue and customer relationships for a defined set of strategic accounts that collectively represent a large share of addressable AM revenue in the region. The KAM is the single commercial point of contact at these accounts for spare parts, M-Powered contracts, retrofits and any other new AM offerings, and is responsible for converting whitespace into recurring aftermarket revenue. KEY RESPONSIBILITIES Account Ownership & Revenue Growth

Manage assigned strategic accounts end-to-end for all aftermarket revenue streams Deliver the assigned account-level AM revenue target across spares, M-Powered, retrofits and new AM products Convert whitespaces in assigned regions – identify under-penetrated SKUs, machines and product categories and activate them Build and protect Milacron's entitlement value (SOM) capture at each account

Customer Engagement & Coverage

Maintain a structured visit / call plan (PJP) across assigned accounts – minimum weekly customer visits and calls per defined cadence Build relationships across plant-level and corporate-level decision-makers (maintenance, procurement, plant heads) Handle commercial and service-related escalations in coordination with the Regional Service team (Regional Service Managers and Service Engineers)

Contracting & Upsell

Push Milacron spare part sales, consumable kits, and structured replacement programs Drive M-Powered contract closures; build the pipeline at the account level Coordinate with Service Engineers to convert any SE-flagged upsell opportunities in their accounts into closed orders

Reporting & Governance

Maintain accurate account, opportunity and visit data in CRM / MIS Submit weekly coverage reports and monthly account reviews to the Regional Aftermarket Head

SUCCESS METRICS / KPIS

Revenue & Growth

Customer Coverage

Operational Discipline

Account AM revenue vs. target (primary KPI) SOM capture % at assigned customers M-Powered penetration in assigned accounts

Customer visits per week / calls per week (PJP adherence %) Customer NPS at assigned accounts Whitespace accounts activated

CRM data hygiene (% complete records) On-time submission of weekly / monthly reports

KEY SKILL REQUIREMENTS

Skill Dimension

What We Are Looking For

Technical & Commercial

B2B field sales and account management in capital goods or industrial equipment Strong product and spare-parts knowledge (injection moulding preferred) Account mining, negotiation and deal closing

Analytics & Planning

Account revenue analysis and visit planning (PJP) Sales forecasting and pipeline tracking Proficiency in Excel / MIS reporting, CRM and PJP / route-planning tools

Interpersonal

Customer relationship management at plant and corporate levels Cross-functional coordination with service teams

Behavioural

Customer-first mindset Hunter mentality and self-motivation Strong communication skills and resilience

EXPERIENCE PROFILE

4-5 years of B2B sales / key account management experience in capital goods, industrial equipment or aftermarket Demonstrated record of growing account-level revenue and converting whitespace opportunities Exposure to spare-parts or aftermarket selling preferred Engineering background (Mechanical / Production) preferred

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