The posting
Now Hiring · Maintenance / Plant Operations
National Maintenance Specialist
A Hands-on, Traveling Maintenance Expert Who Deploys to Milestone Retirement Communities Wherever the Need Is Greatest.
Pay
$28/Hr
Hourly · Non-exempt · Overtime Eligible
Travel
70–90%
Air and Ground, with Overnight Stays
Schedule
Part-time
Hourly, As Assigned
Location
National
Field-based, Multi-state
Travel Requirement
This Role Travels 70–90% of the Time.
- Field-based with No Fixed Home Community. Work Is Performed on Site at Assigned Communities.
- Travel by Air and Ground, Including Overnight Stays That May Last One or More Weeks and Occasional Weekends, As Assigned by the National Director of Maintenance.
- May Be Deployed on Short Notice to Communities Affected by Severe Weather or Other Emergencies.
- On-call During Assignments, Including Evenings and Weekends.
- All Hours Worked, Including Compensable Travel Time, Are Recorded and Paid. Travel Costs for Lodging, Meals, Mileage, and Rentals Are Reimbursed Under the Travel and Expense Policy.
Position Summary
The National Maintenance Specialist Is a Hands-on, Traveling Maintenance Expert Who Deploys to Milestone Retirement Communities Wherever the Need Is Greatest. the National Director of Maintenance Designates Every Assignment. Assignments Fall into Three Types: Covering Open Maintenance Director Positions, Adding Hands-on Support for Apartment (Room) Turns That Drive Move-ins and Revenue, and Completing Designated Capital Projects.
The Role Has No Fixed Home Community and Travels 70–90% of the Time. the National Maintenance Specialist Arrives Ready to Work: Stabilizes the Building, Keeps Life Safety Systems and Logs Current, Returns Apartments to Move-in-ready Condition Quickly, and Leaves Each Community Better Equipped and Better Documented than It Was Found.
This Is a Working Role. Most of the National Maintenance Specialist’s Time Is Spent Performing Maintenance, Repair, Turn, and Project Work Directly, Not Managing from a Distance.
Three Types of Assignments
What You’ll Do
01
Interim Maintenance Director Coverage
- Serves As Acting Maintenance Director at Communities with an Open Maintenance Director Position or Extended Leave.
- Performs the Full Community Maintenance Director Scope: Work Orders, Preventive Maintenance, Life Safety Inspections and Logs, Generator Testing, Water Temperature Checks, Emergency On-call, and Vendor Coordination.
- Provides Day-to-day Work Direction to Maintenance and Housekeeping Team Members in Partnership with the Executive Director.
- Completes a Documented Hand-off at the End of Every Assignment.
02
Room Turns and Revenue Support
- Completes Hands-on Apartment Turns, Including Patching and Painting, Flooring Repair or Replacement, Fixtures, Doors and Cabinetry, Appliances, Lighting, Plumbing Fixtures, Grab Bars and Accessibility Features, and Safety Checks.
- Works with the Executive Director and Transition Specialist Each Week to Prioritize Turns by Move-in Date, Deposits, and High-demand Apartment Types.
- Brings Each Apartment to the Milestone Move-in-ready Standard and Documents Before-and-after Photos and the Completed Turn Checklist.
03
Capital Projects
- Executes Capital and Improvement Projects Such As Flooring, Paint, Common-area Refresh, Lighting Retrofits, Exterior Repairs, and Coordination of Roof or Major Equipment Replacement.
- Performs Hands-on Work Within Scope and Coordinates Contractors for Licensed or Specialized Work.
- Protects Residents During Projects Through Phasing, Dust and Infection-control Barriers, Safe Exit Paths, Secured Tools and Materials, Hot Work Permits, and Memory Care Precautions.
Also Part of the Role
Building Systems & Life Safety
- Inspects, Maintains, and Repairs Hvac, Plumbing, Electrical (Within Scope), Kitchen and Laundry Equipment, Emergency Call Systems, Doors, Locks, Access Control, Generators, and Fire and Life Safety Equipment.
- Keeps Life Safety and Regulatory Records Complete and Survey-ready.
Vendor & Contractor Coordination
- Uses Approved Vendors and Oversees Contractor Work in Occupied Buildings, Including Sign-in, Work Area Safety, and Resident Protection.
Safety & Compliance
- Follows OSHA Safety Requirements, Including Lockout/Tag-out, Hazard Communication and Safety Data Sheets, Ladder Safety, Personal Protective Equipment, and Hot Work Controls.
Emergency Response
- Responds to Maintenance Emergencies Such As Water Intrusion, Hvac Failure in Extreme Temperatures, Power Loss, Gas Odor, Fire System Impairment, or Elevator Entrapment.
Training & Knowledge Transfer
- Trains New and Developing Maintenance Directors and Maintenance Team Members on Milestone Standards.
- Leaves Every Community with an Updated Preventive Maintenance Schedule, Vendor List, and Documented Routines.
Reporting & Timekeeping
- Records All Work in the Approved Work Order System and Submits a Weekly Assignment Report.
- Records All Hours Worked Accurately, Including Compensable Travel Time.
Qualifications
What You Bring
Required
- High School Diploma or Ged. Trade School or Technical Certificate Preferred.
- At Least 5 Years of Hands-on Building Maintenance Experience, Including at Least 2 Years As a Maintenance Director, Lead Technician, or Supervisor in Senior Living, Healthcare, Hospitality, or Multifamily Housing.
- Working Knowledge of Hvac, Plumbing, Electrical, Carpentry, Drywall, Painting, Flooring, Appliances, and Fire and Life Safety Systems.
- Demonstrated Experience Completing Apartment or Unit Turns to a Quality Standard on Deadline.
- Ability to Travel 70–90%, Including Air Travel, Long-distance Driving, and Overnight Stays of One or More Weeks.
- Valid Driver’s License, a Motor Vehicle Record That Meets Milestone’s Insurance Standards, and Ability to Rent Vehicles.
- Basic Technology Skills: Email, Microsoft Teams, Mobile Work Order Apps, Photo Documentation, and Simple Reports.
Preferred
- Epa Section 608 Universal Certification (Required Before Handling Refrigerant).
- Osha 10 or 30, Certified Pool Operator, or a Recognized Maintenance Technician Certification.
- Experience with State Assisted Living Surveys, Fire Marshal Inspections, and Life Safety Code Requirements.
- Experience Coordinating Renovations or Capital Projects in Occupied Buildings.
Certifications & Requirements
- Must Meet All Health Requirements, Including Health Screening and Tb Clearance, for Each State of Assignment.
- Must Pass Fingerprinting and Criminal Background Checks Required by Each State Where the Team Member Is Assigned.
- First Aid and Cpr Certification Within 30 Days of Hire, Maintained Throughout Employment.
Our Core Values
How the Work Gets Done
Compassion
Works in Residents’ Homes with Respect: Knocks, Announces, Protects Privacy, and Keeps Noise, Dust, and Disruption to a Minimum.
Treats Every Community Team As a Partner, Not a Problem to Fix.
Innovation
Looks for Faster, Standard Ways to Turn Apartments and Finish Projects.
Carries the Best Fix from One Community to the Next.
Accountability
Shows up When and Where Assigned and Finishes What Is Started. Keeps Work Orders and Life Safety Logs Current and Documents Every Hand-off.
Physical Demands & Working Conditions
Reasonable Accommodations Will Be Considered for Qualified Individuals with Disabilities.
Physical Demands
- Standing and Walking — Frequent, for Most of the Shift
- Climbing Ladders, Stairs, and Roofs; Balancing
- Stooping, Kneeling, Crouching, and Crawling (Including Crawl Spaces and Under Fixtures)
- Reaching and Repetitive Hand Use; Operating Hand and Power Tools
- Lift and Carry up to 50 Pounds Regularly
- Move up to 100 Pounds with Assistance or Equipment
- Extended Sitting During Driving and Air Travel
- Vision, Talk, and Hear — Close Work, Color Recognition, and Phone Use
Working Conditions
- 70–90% Travel, Including Overnight Stays of One or More Weeks
- Work in Occupied Resident Buildings, Including Secured Memory Care Neighborhoods
- Exposure to Paint, Cleaning Chemicals, Adhesives, Dust, and Mechanical and Electrical Hazards
- Outdoor Work in Heat, Cold, and Weather
- On-call During Assignments, Including Evenings and Weekends
- Possible Exposure to Communicable Disease, Blood-borne Pathogens, and Latex
- Subject to Injury from Falls, Burns, Cuts, or Equipment
- Noise from Equipment and Construction Work
Ready to Hit the Road with Us?
$28/Hr · Part-time · 70–90% Travel · National
Milestone Retirement Is an Equal Opportunity Employer. All Qualified Applicants Will Receive Consideration for Employment Without Regard to Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Disability, Genetic Information, Veteran Status, or Any Other Characteristic Protected by Applicable Law.
Must Successfully Complete All Applicable Pre-employment and Ongoing Background, Health Screening, Motor Vehicle, and Employment Verification Requirements. Must Be Able to Speak, Read, and Write in English, Including Safety Labels, Manuals, and Safety Data Sheets.
