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Open nowFirst seen 5 days ago

Computer Support Specialist

Military, Veterans and Diverse Job Seekers757 open roles

Where
West Palm Beach, FL, United States
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Your applicationOpen nowComputer Support SpecialistMilitary, Veterans and Diverse Job Seekers · West Palm Beach, FL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Military, Veterans and Diverse Job Seekers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Summary of Job Functions

  • Answer user inquiries via Phone, Email, Tickets or in person regarding computer software or hardware operation to resolve problems in accordance with agreed upon SLAs.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain computer Images and use for deployment of new and system upgrades as necessary including appropriate documentation.
  • Assist in the creation is Standard Operating Procedures for all processes required to maintain the user environment covering laptop build, user creation and all system installations.
  • Work closely with our IT team to ensure that all systems are following security and audit requirements.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Record all incidents and requests into Helpdesk system for audit and review ensuring accurate details and categorizations are logged.
  • Maintain inventory of all hardware and software systems.
  • Procurement of all IT equipment as needed to support systems.
  • Communicate effectively with all internal associates, including trading, research, management, development, and operations personnel.
  • Perform other duties and responsibilities as assigned.

Minimum Requirements

  • 2+ Years Experience with 1st line technical support and managing user requests.
  • 2+ Years Experience troubleshooting computer problems.
  • Experience managing new user setup from procurement through onboarding and training.
  • High level of analytical thinking to solve problems.
  • High level of communication to all levels of business.
  • The ability to work daily, onsite in our Jupiter office covering standard 40 hour work week.
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  1. A CV for this posting

    Written against Military, Veterans and Diverse Job Seekers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Military, Veterans and Diverse Job Seekers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Military, Veterans and Diverse Job Seekers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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