Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

NOC Technician, 100% Remote

Military, Veterans and Diverse Job Seekers757 open roles

Where
San Diego, California, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNOC Technician, 100% RemoteMilitary, Veterans and Diverse Job Seekers · San Diego, California, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Military, Veterans and Diverse Job Seekers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Position Summary:

The NOC is the central point of communication for the IT organization. Communication between the different technical teams flows through the NOC. Because of this, NOC team members need to be able to effectively communicate technical issues with technical and non-technical people. NOC Technicians handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary. NOC Technicians will find themselves in an ideal position for learning a wide collection of technologies and can look forward to crucial experience with network gear, Linux and Windows servers and the engineers who built the systems.

What you will do:

  • Create, investigate, resolve or escalate trouble tickets for issues received via monitoring systems, telephone, email, or client portals for issues relating to, but not limited to: server and network alerts, remote access (VPN) connectivity, network connectivity issues, system backups, remote network discovery and troubleshooting, DNS, email, spam filtering and web hosting.
  • Understand and deliver on ticket escalation expectations.
  • Own the responsibility of your tickets by ensuring statuses are kept current, documentation is clear, and issues are resolved. Tickets must be updated in real time as events and actions occur.
  • Reporting progress to clients and notifying them of resolutions through various sorts of documentation.
  • Solid ability to communicate effectively with both technical staff and end users; by providing exceptional client service skills.
  • Attends to obligations and supports other company initiatives as directed.

The kind of people we look for:

  • Versatile people who thrive on variety and challenge
  • Excited about working in a fast-paced environment
  • Innate problem solvers who want to grow in a flexible, collaborative culture
  • Takes initiative, pushes boundaries, motivated to innovate
  • Talented individuals with a growth mindset who want to use their learning and relationship-building skills
  • Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality

Qualifications:

  • Associates Degree in Networking and Systems Administration or equivalent work experience.
  • Must have a good technical understanding of VoIP, DNS, VPN, TCP /IP, and DHCP.
  • Strong working knowledge of OS(s) including Windows and Linux.
  • 1-3 years of experience with IT Network Operations support in a professional environment.
  • Experience utilizing network monitoring platforms or custom tools.
  • Willingness to work flexible schedules including weekends and support a 24X7 operation.
  • Requires strong problem solving, time management, flexibility, and communication skills.
  • Must have the ability to multi-task, organize and document many tasks at one time.
  • Excellent verbal and written communication skills, presentation, and problem-solving skills.
  • Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
  • Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
  • Experience in creating technical documentation (technical bulletins, how to guides, etc.)
  • Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
  • Willingness and ability to work flexible hours.
  • Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Physical Demands: Employees may experience the following physical demands for extended periods of time:

  • Sitting, standing, and walking (95-100%)
  • Keyboarding (70-90%)
  • Viewing computer monitor (90-95%)
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Military, Veterans and Diverse Job Seekers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Military, Veterans and Diverse Job Seekers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Military, Veterans and Diverse Job Seekers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.