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Open nowFirst seen 5 days ago

Sr. Store Protection Specialist (Sr. SPS)

Military, Veterans and Diverse Job Seekers757 open roles

Where
Oakland, CA, United States
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Your applicationOpen nowSr. Store Protection Specialist (Sr. SPS)Military, Veterans and Diverse Job Seekers · Oakland, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Military, Veterans and Diverse Job Seekers's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

ESSENTIAL FUNCTIONS: Mitigating Theft & Fraud

  • Partners with ALPM and RISC to monitor Store and Corporate level reporting to identify possible external theft activity and trends in store
  • Monitors entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity
  • Identifies and interacts with Customers exhibiting behaviors that demonstrate the intent to cause loss or commit fraud
  • Identifies theft indicators and utilizes intelligence to validate external theft incidents
  • Reports and provides supporting evidence of external theft incidents to ALPM and RISC
  • Upon approval from the ALPM, responsible for coordinating with law enforcement to resolve external theft incidents

Maintaining a Safe & Secure Environment

  • Partners with local law enforcement to respond to safety and security incidents
  • Practices safe behaviors when interacting with Customers and Associates
  • Alerts management to safety hazards and risks observed (i.e. blocked emergency exits, blocked electrical panels, etc.)
  • Responsible for coordinating with law enforcement to issue and enforce trespasses with prior approval

Minimizing Operational Shortage

  • Alerts management to observed operational gaps driving external theft (i.e. fitting room, front end, building security, etc.)

Developing Great Teams & Partnerships

  • Regularly communicates and provides detailed incident recaps to ALPM and RISC
  • Builds partnership and collaborates with local law enforcement to resolve external theft cases upon approval
  • Partners and collaborates with store leadership and operational partners. May include, but not limited to, feedback, conference calls, meetings, store visits, etc.
  • Executes other duties as assigned to support Loss Prevention initiatives.

COMPETENCIES:

  • Manages Work Processes
  • Collaborates
  • Business Acumen
  • Leading by Example
  • Plans, Aligns & Prioritizes
  • Communicates Effectively
  • Building Talent
  • Ensures Accountability and Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • High School education or equivalent required, AA degree preferred.
  • Demonstrated ability to work effectively both independently and within a team in a fast-paced environment
  • Ability to collaborate effectively with internal and external partners including law enforcement
  • Strong written and oral communication skills
  • Demonstrated ability to build and maintain working relationships with associates at all levels of the organization
  • Excellent customer service skills
  • Demonstrated ability to effectively problem solve with the proper sense of urgency
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing as required
  • Ability to make quality judgment in little to no response time
  • Experience in Loss prevention, security, or retail preferred
  • Candidates with current and valid security guard registration card preferred
  • Successful completion of Senior Store Protection Specialist training, as applicable, can act as an advantage
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