Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 45 days ago

Markham- Dossier (AMCS) Systems & Fleet Maintenance Trainer

millerwaste36 open roles

Where
Markham, ON, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMarkham- Dossier (AMCS) Systems & Fleet Maintenance Trainermillerwaste · Markham, ON, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on millerwaste's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 45 days ago

The posting

Dossier (AMCS) Systems & Fleet Maintenance Trainer

Location:

505 Miller Avenue, Markham, Ontario

Position Type:

Permanent Full-Time

Reporting To:

Director of Equipment

Start Date:

Immediately

Hours:

Monday to Friday, 8:00am to 5:00pm

Compensation

$65,000- $80,000 per annum

  About Miller Waste Systems: Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.   Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.   Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.   At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.   Summary:  The Dossier (AMCS) Systems & Fleet Maintenance Trainer is responsible for generating and maintaining work orders and life data for commercial trucks and equipment. This highly motivated individual will be responsible for system maintenance, vendor liaison, employee training, and continuous improvement of our Dossier fleet maintenance management system across multiple operating locations.   This role serves as the primary subject matter expert (SME) for Dossier, providing frontline support, coaching, process guidance, and system oversight to ensure consistent use of standardized maintenance procedures. The successful candidate will work closely with Operations, Maintenance, IT, and our software vendor to drive system improvements, support integrations, and enhance fleet maintenance performance.   Responsibilities: In the position of Dossier (AMCS) Systems & Fleet Maintenance Trainer your responsibilities will include, but not be limited to:   Dossier Go-Live & Site Support

Lead new facility implementations and Dossier go-live activities, including acquisitions, asset setup, VRMS coding, and system configuration. Serve as the frontline trainer and subject matter expert for all Dossier users. Travel to operating locations to provide hands-on coaching during implementation and post go-live support. Conduct follow-up audits to ensure proper adoption, data integrity, and standardized maintenance processes. Provide ongoing oversight and coaching to Maintenance and Parts Coordinators during the first several months following implementation to identify training gaps and reinforce best practices. Ensure all facilities consistently follow company maintenance procedures and Dossier standards.

  Training & Development

Develop and deliver standardized onboarding and training programs for new Dossier users across all locations. Maintain consistency in training to ensure all employees receive the same procedural instruction regardless of location. Create, update, and maintain training materials using platforms such as ClickLearn, Articulate 360, and other learning tools. Identify knowledge gaps and develop additional learning resources as required.

  Dossier Administration & Continuous Improvement

Act as the primary point of contact for Dossier procedural questions and user support. Host regular virtual user support sessions where employees can ask questions, share ideas, and discuss best practices. Lead bi-weekly Dossier enhancement meetings to review system improvements and outstanding issues. Participate in monthly meetings with the Dossier (AMCS) development team to prioritize enhancements, review deficiencies, and influence future product improvements. Evaluate enhancement requests and make recommendations regarding system procedures and configuration. Communicate system updates, outages, procedural changes, and important announcements to all Dossier users.

  API Integration & System Support

Monitor daily API integration reports between Sage and Dossier and investigate upload errors. Work closely with IT and business stakeholders to resolve interface issues. Participate in ongoing API integration initiatives to improve system functionality and automation. Assist with testing new integrations and system enhancements.

  Fleet Maintenance Performance

Support ongoing improvement of Preventive Maintenance (PM) compliance through meter threshold optimization and reporting enhancements. Collaborate with Operations and IT to improve fleet maintenance reporting and key performance indicators. Assist locations with complex Dossier corrections, including:

Timecard labour entry corrections Meter reading corrections Other procedural data issues requiring specialized system knowledge

  Shop Dashboard Implementation

Support implementation and ongoing maintenance of shop dashboard displays used for technician productivity and live maintenance updates. Work with internal stakeholders to ensure dashboard accuracy and continued effectiveness.

  Competencies & Qualifications:

Experience using Dossier (AMCS) Fleet Maintenance Software or a similar Computerized Maintenance Management System (CMMS).  Experience with Sage ERP or similar accounting systems.

Experience creating e-learning content using ClickLearn, Articulate 360, or similar training platforms. Knowledge of maintenance reporting and KPI development. Strong understanding of fleet maintenance operations, preventive maintenance programs, and maintenance workflows. Experience delivering virtual, classroom and hands-on training. Strong troubleshooting and problem-solving abilities. Experience supporting software implementations and organizational change management. Knowledge of API integrations between business systems is considered an asset. Excellent communication, presentation, and interpersonal skills. Strong organizational skills with the ability to manage multiple priorities. Comfortable working independently while collaborating across Operations, Maintenance, IT, and external software vendors.

  What You'll Bring

A passion for coaching and developing others. Strong leadership without direct authority. Excellent attention to detail and commitment to process consistency. The ability to build strong relationships with frontline employees, managers, IT teams, and software vendors. A continuous improvement mindset focused on driving operational excellence through technology and standardized processes.

  Schedule:

Monday to Friday, with the occasional evenings and weekends required to support system implementations, training, or operational needs Travel to various company locations is required

Posting closing date: This posting will remain active until it has been filled.   This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position. We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful.  If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you. Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons. We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts. Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against millerwaste's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on millerwaste's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    millerwaste's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.